Muffbuster;465421 said:
I want this! I clicked on link to pay by money order and the order form doesn't change. Should I call the U.S. customer service line?

It should be working fine, I would call or email them, hey will get back to you immediately.
 
First post - will post in introduction thread after!

Sorry for the classic newbie questions to SizeG;

First off - Just wanted to confirm delivery to Hong Kong was in the region of US$53?
Secondly - The current kit is as advertised on the site? Extender, case, DVD, pills etc etc

Thanks to all for the help & advice in the previous 21 or so pages prior! Sold me on the device!
 
Jemiamah;466045 said:
Sorry for the classic newbie questions to SizeGenetics

First off - Just wanted to confirm delivery to Hong Kong was in the region of US$53?
Secondly - The current kit is as advertised on the site? Extender, case, DVD, pills etc etc

Thanks to all for the help & advice in the previous 21 or so pages prior! Sold me on the device!

The shipping can be murder to get products to different regions, so yes the shipping is correct and I am sorry that the postal service needs to be such crooks.

The device is as the package apears in the SizeGenetics Order Page. It includes the following:

The Size Genetics Extender
The SizeGenetics Leather Lock Box which includes a key, extra bars, spare parts for attachment
The Penis Health DVD and/or the Penis Health website membership: Both are identical
The SizeGenetics DVD or the Device itself
The 16 Way Comfort System
The MaleExtra 90 Day supply of Penis Enlargement Pills
Online Better Sex Videos
Seduction and Fitness E-book access

The entire package Extender, parts and DVD is in the Leather Lockbox with the key. This box is packed into another black box, that box is packed into another larger box which contain the other items, these are then packaged into a mailing bag for complete discreetness.
 
doublelongdaddy;466080 said:
The shipping can be murder to get products to different regions, so yes the shipping is correct and I am sorry that the postal service needs to be such crooks.

Only wish I'd discovered this before my last trip back to the UK (won't be back for 1year+)!

Ah well - added motivation to ensure I follow through using the thing when I get around to ordering it!

Thanks for the help DLD
 
I ordered the extender 2 days ago, received an order ID but did not receive an email confirmation nor a receipt. I have emailed them via their web pages but haven't had a reply yet. Time will tell.
 
They usually deliver the unit before the email even makes it to you...They are QUICK!
 
Hi,

Sorry to hear that you never received your email.

If you give the customer support team a call on either:

0115 979 8446 UK or 1800 209 1670 US

They should be able to help you.

Regards

Darren
 
Muffbuster;465421 said:
I want this! I clicked on link to pay by money order and the order form doesn't change. Should I call the U.S. customer service line?

You had to ask? O_o. lol, j/k. but seriously... the FIRST thing you should ever do on a failed payment is call the company in which you are trying to pay. Probably was a minor scripting error or something on their part.
 
Hi,

Thanks for your question.

I can advise that with The Matters Of Size offer you can only order using Visa or Master Card.

This is why you have not been able to use the Money order form.

Regards

Darren
 
Is there any reason there's only those two options? I was hoping to pay on my Amex via PayPal which in turn is paid off by my Visa! A nice convuluted route that keeps purchase names off my statement and still gets me airmiles!


I'm sure I've read it somewhere in this thread but the search function isn't working on my phone. What exactly does the transaction come up as on a bank statement?

Sure this will be my last question before purchase! Thanks again!
 
Hi,

Sorry I must have been having an off day the other day you can pay by PayPal.

You will just need to select the PayPal option on the order page.

It should come up as Permenda limited on Your bank statement when you place your order.

I hope this helps.

Regards

Darren
 
Solid Snake;468715 said:
Dude it's AMAZING - best $165 i've ever spent
Awesome, Ill probably be lurking a lot till I get my experience. Have been pumping with air for a while off and on but was lost with it till I found all these forums.
A wealth of Knowledge!!!
 
Jemiamah;468890 said:
Ordered mine yesterday - Hopefully it'll soon be well on its way to me!

Hey I ordered mine Sunday nite and have put three hours on it today. I got the upgraded shipping, got here rather quick since Im assuming it came from the UK.

Really happy with it so far and have at this point found the noose with the foam to be the most comfortable for me. The Comfort strap
slips off, but Im still experimenting. Tried a velcro strap already and may go back to it at some point. I have a buttload of those things in all shapes and sizes soooo.:cool:
 
Still waiting for my email but that seems to be the norm haha! Curiously, i'm yet to be billed though.

Anywho - counting down the days until it should arrive!

On a side note - that automatically playing vid on the SG website can be a bit of a nightmare!
 
Hello,

Oh dear! I am sorry to hear that you have not had your email or been charged.

If you give the customer support team a call they should be able to help you.

The numbers are:

UK 0115 979 8446
us 1800 209 1670

They are open Monday to Friday 9am to 6pm UK time.

Regards

Darren
 
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