mijau2;480077 said:
I have one question, for which i was unable to find answer on the net.

I ve been using Bathmate for 1,5 years now and in the last few months the suction created by the unit has become weaker.
The feeling, while in session, is not as "strong" as it was before and the penis does not fill up the whole unit like it did before.
By estimate, i would say the suction power has been reduced by 50%.

The pubic hair is not the problem, nor is the cleanness.

Any sugestions?

I would suggest cleaning the valve. Agust has a video up somewhere showing how to clean and I think there is also a sticky showing how. This will bring to new again.
 
doublelongdaddy;480138 said:
I would suggest cleaning the valve. Agust has a video up somewhere showing how to clean and I think there is also a sticky showing how. This will bring to new again.

Thanks, for suggestion, but like i said the cleanness is not an issue. I went trough that video, and i ve been cleaning the unit regulary. It s spotless, so there must be some other possible reason for why the suction is weaker.
 
Maybe you have some air/water leaks where rubber meets the plastic part.
 
mijau2;480077 said:
I have one question, for which i was unable to find answer on the net.

I ve been using Bathmate for 1,5 years now and in the last few months the suction created by the unit has become weaker.
The feeling, while in session, is not as "strong" as it was before and the penis does not fill up the whole unit like it did before.
By estimate, i would say the suction power has been reduced by 50%.

The pubic hair is not the problem, nor is the cleanness.

Any sugestions?

Ya, that could be it. I clean my valve regularly.
 
Hi guys,

The return address for fixing units under the manufacturers warranty is:

UM PRODUCTS
unit 9a
Horace Waller V C Parade
Shaw Cross Business Park
Dewsbury WF12 7RF
United Kingdom

Kindly note that warranty is covered for a period as mentioned:

USA: 1 year
EU, excluding UK: 3 years
Other locations: 6 months

Sincerely,

Agust
 
Mateus;480187 said:
Maybe you have some air/water leaks where rubber meets the plastic part.

That's my problem, there's a a small part there where the glue lost it's seal, my warranty is done, what kind of glue should I use to fix it? Someone else here must have ran into this problem before.
 
Still waiting for an answer on comfort pads. Mine is almost shot. I would think it would be easy enough to sell these along with the other accessories.
 
wtxiceman;480414 said:
Still waiting for an answer on comfort pads. Mine is almost shot. I would think it would be easy enough to sell these along with the other accessories.

Ya they do sell them, search the website
 
wtxiceman;480460 said:
They wont ship to US. The ones here have every accessory but the pads. I wish agust would come on here and help me with this.

info@umproducts.com

Email that address and ask about ordering the rings and shipping to US.
I got mine less than two months ago.
 
Spare parts have to be obtained from the factory due to the fact that we won't pay for replacement rings that we think is part of the warranty. You can also email peter@upld.ch and ask for Comfort Pads as long as it is within warranty period.

Yours,

Agust
 
doublelongdaddy;480138 said:
I would suggest cleaning the valve. Agust has a video up somewhere showing how to clean and I think there is also a sticky showing how. This will bring to new again.

I had an issue with one of my Bathmates, but that was due to the fact that the Gaiter lost its pulling power. I whipped out the ShoreA meter and according to the specs that are top secret, it had fallen by 10 ShoreA points in hardness, therefor making it a tad less pulling. This unit was 2+ year old. (ShoreA determines the hardness of the rubber)

Agust
 
So who exactly do I have to contact for replacement pads. It isNOT a warranty claim. I have money.
 
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