smishy;476420 said:
I used Bathmate.com

Ordered March 3, 2012,

Sent to Warehouse for Processing March 4, 2012

Has sat unchanged for 7 business days...

No response from 3 support emails, and google searches reveal contradicting information.

My card has been charged. Have I been tricked?

Seems like shipping online orders nowadays is typically pretty expedient, what is the hold-up?

Dear sir,

Kindly see post 39. It was a forced stock block from the manufacturer that made our life's very difficult. We bought from wholesalers as much as we could until an agreement with the Manufacturer was once again established. At this time, all colors and models are in stock and ships normally in 1 day according to Amazons Terms of service.

-Kind regards,

Agust
 
doublelongdaddy;475499 said:
Right when I return to work you leave? what luck:)

LOL. My friend, I never leave on a holiday, this time it was a company issue and now I am in China working out some company issues as well, but well connected.

Agust
 
onyeks01;476674 said:
So your saying to be patient?

STATUS OF ALL ORDERS:

USA: All shipped and normal shipping as usually
Canada: All shipped and normal shipping as usually
UK: All shipped and normal shipping as usually
Europe: All non processed will be sent this week
ROW: All non processed will be sent this week.

Kind regards,

Agust S.
 
Hi, my foam pad came off, but I ended up removing all of the adhesive instead of leaving it on halfway attached to my Bathmate.

Can I still send it in to get a replacement pad?



Agust;474421 said:
Foam Comfort Pad comes Off
This is an unfortunate issue but an issue that does not effect many. The Comfort Pad however is not covered by Manufacturers Guarantee as it is only provided as "to aid beginners and provide comfort" as I was told. Personally I would send the unit back to the manufacturer and demand a new unit as the repair solution being imposed on some is fairly complicated and we can't expect everyone to be engineers. UPL was once provided with this as a spare part but was forced to purchase the spare part so we have discontinued this support issue and with much regret have to point to the following return address.



Please do allow 7-12 weeks for the same unit to be returned. Any unit sent in that is not sterilized will be disposed off and a replacement not given. If Quality Controle sees evidence of Comfort Pad ripping or tearing due to mishandling or damage by purpose, no replacement will be shipped and the unit will be shipped back in the same condition as it came in.

Remember the following points when Returning for Repair under Warranty:

1. Steralize the unit
2. Pack it well so it won't break
3. Provide clear printed out or well written Return Address (Your address)
4. Do provide evidence of purchase such as a print out of a recite. If you don't have it, contact us if you bought it from us and we will re-issue the invoice. If you bought it somewhere else, well, then unfortunately I can't help you.
5. Be patient; both the Mail and the British are slow as snails.
 
REDZULU2003;476905 said:
I dont use any padding on mine

Same here Red, I do not use the foam pad, its so annoying when it always fell off so I just stopped using it (2 years ago!)

-- Agust
 
Why do they make the X-40 base so narrow in the one spot, around the middle of the rubber rings? It gets sucked into the base of the penis, and the base of the penis is always the part with the most girth. It leaves indented rings around my penis (about an inch up from the) base and I feel as though it is limiting me on base girth gains. Is it necessary to be that narrow in the one spot for best pumping suction? I feel as if the X-40 has a wider base/wasn't so narrow in that one spot, I would not have needed to order the X-40 so quickly (or is that the reason it's so narrow ;) ). I hope the X-40 will give me just as good suction and expansion, as I have had great success with the X-40 (.8" temporary girth gain after pumping is the highest, which is 1.25" larger than my initial starting size before pumping). I feel as though the X-40 may be too big and the X-40 too small (due to the base getting sucked in and being narrow), I've read that it's better to have your penis closer to the tube for best suction.
Either way, I'm just suggesting that maybe in the future, the company could allow more room for base girth growth in the X-40 (as it is normally the largest part of the penis) if they see fit. Or even make a size in between (if sales ever make it worth adding a new sized product).
I'm definitely happy with your fine product and with the .5" non-pumped girth gain I've gotten with the X-40 and manual exercises in the past 1.5 months, just sad to have to switch over so soon because of a too narrow base when I know there is still gaining to be done with the X-40, and scared that the X-40 will be too big, therefore less suction/gains.
Thanks for your time!
 
MikeShlort;477022 said:
Why do they make the X-40 base so narrow in the one spot, around the middle of the rubber rings? It gets sucked into the base of the penis, and the base of the penis is always the part with the most girth. It leaves indented rings around my penis (about an inch up from the) base and I feel as though it is limiting me on base girth gains. Is it necessary to be that narrow in the one spot for best pumping suction? I feel as if the X-40 has a wider base/wasn't so narrow in that one spot, I would not have needed to order the X-40 so quickly (or is that the reason it's so narrow ;) ). I hope the X-40 will give me just as good suction and expansion, as I have had great success with the X-40 (.8" temporary girth gain after pumping is the highest, which is 1.25" larger than my initial starting size before pumping). I feel as though the X-40 may be too big and the X-40 too small (due to the base getting sucked in and being narrow), I've read that it's better to have your penis closer to the tube for best suction.
Either way, I'm just suggesting that maybe in the future, the company could allow more room for base girth growth in the X-40 (as it is normally the largest part of the penis) if they see fit. Or even make a size in between (if sales ever make it worth adding a new sized product).
I'm definitely happy with your fine product and with the .5" non-pumped girth gain I've gotten with the X-40 and manual exercises in the past 1.5 months, just sad to have to switch over so soon because of a too narrow base when I know there is still gaining to be done with the X-40, and scared that the X-40 will be too big, therefore less suction/gains.
Thanks for your time!

I guess all designs do have their flaws. It is particularly problematic with any product to make a universally acceptable product. I hope more sizes will come from Bathmate soon!

Agust
 
Ordered mine on march 2nd.. I wasn't sent an single email after the order confirmation.
 
Mateus;477065 said:
Ordered mine on march 2nd.. I wasn't sent an single email after the order confirmation.

So you did not get the Confirmation Email of your order? Please PM me your full name and address and if you have Order ID then please, send that as well and I will take good care of you my friend.

Agust
 
I also ordered a Bathmate X-40 on February 26th and still have not received it. Can you help me out as well? I have an order ID with an email that says the status is shipped from Feb. 26th, but that may be from the X-40 foam rings replacements, as I ordered both the same night.
 
MikeShlort;477125 said:
I also ordered a Bathmate X-40 on February 26th and still have not received it. Can you help me out as well? I have an order ID with an email that says the status is shipped from Feb. 26th, but that may be from the X-40 foam rings replacements, as I ordered both the same night.

Could you be so kind to email me the order ID to beaumont@upld.ch

Thanks!

Agust
 
I ordered mine today and got a reply with my order number. My question is, will i receive another email once my order has shipped? I'm in the US and just wanted to know how long it would take now that you are using a different supplier.
 
SDinSD;477358 said:
I ordered mine today and got a reply with my order number. My question is, will i receive another email once my order has shipped? I'm in the US and just wanted to know how long it would take now that you are using a different supplier.

Yes, you will receive an email.
 
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