Hey August from Bathmate, whats up, today is the first I've started to test and use my Bathmate since I got it and I think I have a problem and I think you can help me. When I started to use it in the shower I warmed up first , getting myself and ready but then when I filled up the Bathmate with water and was getting ready to put my penis in it I noticed the water was leaking out. Is it suppose to do that? And when I press the black tip and the end of it stopped leaking but as soon as I take my hand off of it starts to let out the water again. If I don't keep hand on the tip of it never stops leaking. That's not suppose to be like that right?
 
JostMan;480694 said:
Hey August from Bathmate, whats up, today is the first I've started to test and use my Bathmate since I got it and I think I have a problem and I think you can help me. When I started to use it in the shower I warmed up first , getting myself and ready but then when I filled up the Bathmate with water and was getting ready to put my penis in it I noticed the water was leaking out. Is it suppose to do that? And when I press the black tip and the end of it stopped leaking but as soon as I take my hand off of it starts to let out the water again. If I don't keep hand on the tip of it never stops leaking. That's not suppose to be like that right?

That is suppose to happen. Hold the black button and fill the Bathmate with water. While holding the black button insert your penis and tip the Bathmate up. Once it's facing upwards and it's firm enough against your body let go of the black button and begin pumping. It may be easier for you to start out using the Bathmate in the bath rather than the shower until you get familiar with it
 
Metroman35;480774 said:
That is suppose to happen. Hold the black button and fill the Bathmate with water. While holding the black button insert your penis and tip the Bathmate up. Once it's facing upwards and it's firm enough against your body let go of the black button and begin pumping. It may be easier for you to start out using the Bathmate in the bath rather than the shower until you get familiar with it

Five Stars to Metroman for this answer.
 
Agust.. sorry to bother you again.
What hapenned was that my item was delivered in Saint-Laurent, QC.
That rises the question: How can it be possible if I live in Brazil ?
Could you be so gentle to check that out ?

Thank you.
 
Mid sized model?? I keep getting the run around trying to get new comfort pads for my X-40. GOOD LUCK.
 
I don't think there will be one. But who knows?

Comfort rings; we now have to BUY them to offer as replacements, but we will do so and sell them for cost only (incl. shipping) at 12 USD. (soon)
 
Agust;481649 said:
I don't think there will be one. But who knows?

Comfort rings; we now have to BUY them to offer as replacements, but we will do so and sell them for cost only (incl. shipping) at 12 USD. (soon)

Or maybe I'll just go to a factory here and have them stamp out 3M foam rings :)
 
Agust;481650 said:
Or maybe I'll just go to a factory here and have them stamp out 3M foam rings :)

Stamp me out a Bathmate that is 28 cm in length and 7.2 inches in circumference while you're at it
 
jus85;482112 said:
hi I ordered a Bathmate but its not made buy ultramax its made by umproducts so it it the same or a knock off/ fake some advice please

DId you order through the link here on the forums? If so you are fine.
 
jus85;482275 said:
no I live in Australia and think if the Bathmate is that good the company will be sending it to companies around the world its just know the right place to buy one in aus and will not order from the us due to the shipping cost and do you know if ultarmax the manufacturer would be in other placers as in having other places make them to keep up with supple and demand and if (um products) make for ultarmax or a copy cat

So you did not order through us?
https://officialhydromaxpump.com/?uid=6&oid=2&affid=98
 
I ordered a X-40 unit and received a nose clip to prevent snoring instead. I've emailed customer service several times already with no replies. I ordered from Bathmate.co.uk. How can I get this problem resolved when customer service doesn't respond? Any help would be great, $147 nose clip just doesn't fly with me.
 
jus85;482416 said:
okay will if thats all information you're going to give me like it's not very informative you never answered my questions and it is fact that if the products are that good they do sell in bulk to other companies all around the world is that not the case how can it be that good all products sold. if they are brought from people all over the world companies from all over the world buy in bulk and a simple question that you could not answer for ultramax or a copycat sounds like that you just want people to buy from the website you are endorsing not explaining and letting people know if there is any other manufacturers that make Bathmate for ultramax or what other factories around the world make Bathmate by ultra-Max as with any good distributor has to keep up with supply and demand so what places around the world make the bath ultramax there has to be more than one factory PS if you won't even give that information there's no way I would buy from the site you say you can't even answer a simple question when I asked if um products were an ultra-max company you first replied only if its brought from the website I recommend like it either is or isn't not hard to answer and give information on

My cock is permanently fatter. It's a good product.
 
Hey,

I know I have messaged both you guys (DLD & Agust) but the more I post the more feedback I will get and the better I will feel, so sorry for all the messages and posts but Im a tad bit impatient now!

So as I've told you two already, I ordered the Bathmate on March 17th, almost two months ago, and I haven't received the product. I first emailed Bathmate.ca thinking that, thats where I got it from being as I'm Canadian, and they sent back an email within about a week saying I did not order the product from them. Which confused me, but then I remembered I used the Bathmate link in DLD's signature. So I went to that site and emailed them, and its been two weeks with no answer.

I don't want a refund of the money, I am really looking forward to the Bathmate. I just discovered this thread yesterday and read there is a delay in shipping. So if so, how much longer do you think it will take?

No, I'm not trying to scam you guys and get a free Bathmate, I did order it and my card was charged. Also DLD mentioned something about them maybe not shipping to Canada (wasn't too sure at the time of response) But if thats so can you contact someone who does? Because it allowed me to select Canada in the countries scroll bar when ordering.

Sorry for the mess and bombardment of messages and posts, but I would really like this product sometime soon! Thanks for your time everyone!
 
Have you tried sending Agust a PM?

Wish I could do more for ya, but that's about the extent of my authority.

Timmy_t_bird;482997 said:
Help anyone? For my problem a few posts up.
 
Timmy_t_bird;482467 said:
I ordered a X-40 unit and received a nose clip to prevent snoring instead. I've emailed customer service several times already with no replies. I ordered from Bathmate.co.uk. How can I get this problem resolved when customer service doesn't respond? Any help would be great, $147 nose clip just doesn't fly with me.

I have sent this directly to Agust, I am still waiting on your order number to send him. What link did you order from?
 
Timmy_t_bird;482467 said:
I ordered a X-40 unit and received a nose clip to prevent snoring instead. I've emailed customer service several times already with no replies. I ordered from Bathmate.co.uk. How can I get this problem resolved when customer service doesn't respond? Any help would be great, $147 nose clip just doesn't fly with me.
Some guy is now walking around with a huge nose!
 
Thanks. I ordered from Bathmate.co.uk. Order number is 265175. I really appreciate the help. I've never had this much trouble with an online order.
 
I haven't either, they have bad customer service, Bathmate won't even email me back. It seems as though I'm being avoided. Sorry, but it's been a little over two months now and I haven't heard anything promising other than DLD saying you'll forward it to agust, in which I haven't heard anything from. I get you ate busy with other stuff and other orders, but even a reply to my message would be nice. Hell I would buy another Bathmate and let that first $130 go, because insecure about my girth, but frankly I can't trust Bathmate.

Again so sorry, I don't like complaining but come on :/
 
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