freedom48;526810 said:
So, after I get a new valve, my Hydromax working amazing...All problems happened because a defected valve... With the new valve no more problems of air...works amazing...

And "Crowdaddy " that is very good explanation, so I am doing it...:))
Thanks

Wow, I can't believe how many are switching the valve on their Hydromax/Bathmate pumps. My favorite valve is the one they use on the X-40, same as the one on early X-40 models. I also love the valve on the Penomet...very clever.
 
doublelongdaddy;526836 said:
Wow, I can't believe how many are switching the valve on their Hydromax/Bathmate pumps. My favorite valve is the one they use on the X-40, same as the one on early X-40 models. I also love the valve on the Penomet...very clever.
My new valve is the one as same as the first valve on the Hydromax...After so many troubles I had with the air after pumping, the company helps me and sent a new replace valve. It is working like a charm, no more air problems...So I think this is a good advise for others, who are facing an air problem after pumping...:)) Now I have a super suction without any trouble of air..:))
 
I have been having the same leaky valve issue. The latch is pretty stiff and won't stick if moved to the left (it pops back to center). I've tried the "pump it on a flat surface" advice. That didn't work. I've tried moving the latch back to the locked position after pumping. Most of the time, it pops back to center. If it does stick in the locked position, air bubbles still come in from the valve area. I've emailed Bathmate's customer service and am waiting for a reply. This is very frustrating.
 
C-Dog;534722 said:
I have been having the same leaky valve issue. The latch is pretty stiff and won't stick if moved to the left (it pops back to center). I've tried the "pump it on a flat surface" advice. That didn't work. I've tried moving the latch back to the locked position after pumping. Most of the time, it pops back to center. If it does stick in the locked position, air bubbles still come in from the valve area. I've emailed Bathmate's customer service and am waiting for a reply. This is very frustrating.

You may want to go for a replacement valve, seems there is a split between the Hydromax valve and that of the Bathmate, the latter being more preferred. I will also attend to the attention of Bathmate to help you also.
 
I received an email from Health World Customer Care (which I'm assuming is Bathmate's internet storefront) giving me some things to try to stop the bubbles. I tried them and it didn't make things significantly better. I emailed them back last week letting them know this and mentioned that some MoS users had success using a X-40 replacement valve. Unfortunately, it seems that their customer care has a response turnaround time of a couple of business days whenever I email them.
 
Well, Phill from World Health gave me another person to contact at Bathmate. I copied you on the email, DLD.
 
Hello all, I'm new to the forum as a registered user but a long time reader.

I have experienced the same issues with suction, although mine have been far less consistent. Rather, the problems are not always present. I do have a question that could be a factor in the loss of suction and air bubbles appearing in the x40. On the bottom of the X40, there is a raised notch on the gaiter and the comfort ring. I believe those need to be aligned, but do I twist the bellows so the "alignment" notches are pointing up (towards my face) or pointing down (towards the ground)?
 
odotsal08 - my bubbles / loss of suction is definitely coming from the valve end and not the comfort ring end. I've aimed the tip of pump both upward and downward, and the air bubbles are absolutely coming from the valve. One thing I've noticed about the Hydromax is that it seems to be a lot more "pube sensitive" than the X-40. With the X-40, I only needed to keep my pubes under control with some mild man-scaping. With the Hydromax, I need to set the beard trimmer down to a "2" in order to get a decent seal.

As for your question (and this is based on how I interpretted the instructions in the user manual), the important thing is that the notches are aligned. You can then position the pump so that the measurement window is either facing up OR down. I've only used it facing up, but I will try it facing down once I get my valve issue fixed and see if I feel like I'm getting any different kind of stretch.
 
Since my previous post, I rotated the gaiter and comfort ring 180 degrees so that the "alignment notches" are facing down (ground) while keeping the measurement window facing up (face). The instructions don't specify which way to wear it. The reason I had asked the question to begin with is because the gaiter and c-ring have a natural "lean" when placed on a flat surface, and/or when pressed against your pubic bone. Depending on how you wear the Bathmate, the gaiter and c-ring will either give you a natural wearing position pointing down or up. I feel like I'm getting a better seal by having the natural wearing position pointing down, due to rotating the notches to face the ground as stated. I also ordered a universal sleeve and ball-sac stretcher/ring(s) to keep my balls from getting sucked in so I'll let you guys know how that goes.

Oh yea, it's my understanding that the other Bathmate models don't have this "lean" that I speak of. They are completely flat and level on the bottom. Is that correct? I can post some pics if that will help with the visualization.
 
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odotsal08;537088 said:
Since my previous post, I rotated the gaiter and comfort ring 180 degrees so that the "alignment notches" are facing down (ground) while keeping the measurement window facing up (face). The instructions don't specify which way to wear it. The reason I had asked the question to begin with is because the gaiter and c-ring have a natural "lean" when placed on a flat surface, and/or when pressed against your pubic bone. Depending on how you wear the Bathmate, the gaiter and c-ring will either give you a natural wearing position pointing down or up. I feel like I'm getting a better seal by having the natural wearing position pointing down, due to rotating the notches to face the ground as stated. I also ordered a universal sleeve and ball-sac stretcher/ring(s) to keep my balls from getting sucked in so I'll let you guys know how that goes.

Oh yea, it's my understanding that the other Bathmate models don't have this "lean" that I speak of. They are completely flat and level on the bottom. Is that correct? I can post some pics if that will help with the visualization.


The comfort pad is flat but when the comfort pad is removed it is angled on the Hydromax X40 and X40.
 
So I think I might have a defective valve :-/ My Bathmate is about a week and a half old and it worked great the first 7 or 8 times but now when I pump it and then release it immediatly sucks in air at the valve and I can't get any suction. I've tried on several flat surfaces aswell as pointing it upwards and it's just not working.

I'm out of ideas of what to try outside of taking it apart which I'd rather not do but I guess I'm going to have to either way. Very dissapointing <:(
 
Dougan;540464 said:
So I think I might have a defective valve :-/ My Bathmate is about a week and a half old and it worked great the first 7 or 8 times but now when I pump it and then release it immediatly sucks in air at the valve and I can't get any suction. I've tried on several flat surfaces aswell as pointing it upwards and it's just not working.

I'm out of ideas of what to try outside of taking it apart which I'd rather not do but I guess I'm going to have to either way. Very dissapointing <:(

Simple ask them for a replacement valve. A good tip, ask for one of each, the Hydromax valve and the Bathmate valve.
 
C-Dog;536903 said:
odotsal08 - my bubbles / loss of suction is definitely coming from the valve end and not the comfort ring end. I've aimed the tip of pump both upward and downward, and the air bubbles are absolutely coming from the valve. One thing I've noticed about the Hydromax is that it seems to be a lot more "pube sensitive" than the X-40. With the X-40, I only needed to keep my pubes under control with some mild man-scaping. With the Hydromax, I need to set the beard trimmer down to a "2" in order to get a decent seal.

As for your question (and this is based on how I interpretted the instructions in the user manual), the important thing is that the notches are aligned. You can then position the pump so that the measurement window is either facing up OR down. I've only used it facing up, but I will try it facing down once I get my valve issue fixed and see if I feel like I'm getting any different kind of stretch.

Finally, there is only one way. You have to replace it with a new one. No other solution. The customer service you have to give your product number. It was for me before also a big pain. It took my 1 month to change it. But in the end I have a good valve. And they send it free of charge. You should have to disturb them often in the first time with explanations..
 
I tried this yesterday mate and then I realised how powerful the hydromax x40 really is . I emailed support and they sent a replacement valve. But I'm so f*king thick I bought a Hercules for the valve before I emailed them about the valve so now I spent £69.99 on hercules for no bloody reason! My God I'm dumb lol. Maybe I can sell it off. I used the Hercules one time just to test it and that's it.
 
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