Agust, I am pleased with the product thus far and your personal customer service, it is apparent that you believe in the product and want to provide a top notch product/service. I know that you serve as a liason for us here at [words=http://www.mattersofsize.com/join-now.html]MOS[/words] (and do a great job) and that you are not personally responsibe for shipping the product out. I just think that improving shipping times, and probably more importantly, maintaining a more consistent and uniform shipping schedule (i.e. everyone getting their orders in roughly the same amount of time) would benefit everybody in the long run. I know you guys are working to get a distributer in the States, hopefully that will solve the problem and standardize the service across the board. I would hate to see the shipping times prevent a great product from reaching the hands of otherwise eager customers, I know that I personally take shipping time into consideration as a consumer, as I'm sure many others do as well. I do not know the ins and outs of your business, but I just want to offer my feedback as a consumer.
Product: Great
Price: Great
Customer Service: Great
Shipping: needs some fine tuning
Dford