Hydromax X40! Orders Your Today!
- Thread starter DLD
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I received the X40 earlier this week, but quickly returned it for a refund as I think it was faulty. It leaked air bubbles even after adjusting the valve and other things mentioned on this site (cleaning etc.). I noticed that the part of the valve that holds the black pip is a small amount larger in diameter compared to my X30.
On the x40 I received the pip can move a small amount when inserted, I'm guessing that caused the air bubbles to seep in. On my x30 the pip can barely move at all when inserted meaning a completely air tight seal. I'm not sure whether that's an intentional design choice or whether it was a manufacturing error. So for now I've gone back to my x30 and am unsure whether I should get an x40 again as it may have the same problem. As the process of packaging it up and returning it is a hassle.
On the x40 I received the pip can move a small amount when inserted, I'm guessing that caused the air bubbles to seep in. On my x30 the pip can barely move at all when inserted meaning a completely air tight seal. I'm not sure whether that's an intentional design choice or whether it was a manufacturing error. So for now I've gone back to my x30 and am unsure whether I should get an x40 again as it may have the same problem. As the process of packaging it up and returning it is a hassle.
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- Feb 25, 2013
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Ok...
So I just got back from the PostOffice...
View attachment 32023
And 25 Sec Later...
View attachment 32024
Sweeeet!!!
I will test this out later today
:cool:
So I just got back from the PostOffice...
View attachment 32023
And 25 Sec Later...
View attachment 32024
Sweeeet!!!
I will test this out later today
:cool:- Joined
- Mar 11, 2016
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- 18
Hi everyone, i'm about to order the Bathmate, through the MOS link, and i found out there's some input to fill with a Coupon Code. Before purchasing it, i wanted to ask if there's any Coupon Code right now available from Matters of Size.
Thanks in advance.
Thanks in advance.
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- Nov 4, 2010
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- 230
If I'm not mistaken, the discounts are already included. It should show a price then show a lower price under it if it has a coupon applied.
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- Jun 3, 2003
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- 124,618
BathMate does not discount their pumps anywhere, they stopped doing this due to knock offs. The price is the price but we do give you bonus extras that make it an extremely good deal. You get a free membership to MOS, a $65.00 value. You also get a case and towel that come with the package. You also get an extended 5 year warranty.
If you find a BathMate that is discounted it is FAKE.
If you find a BathMate that is discounted it is FAKE.
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- Dec 25, 2016
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- 6
I have to say I'm VERY disappointed in bathmates customer service. I ordered the x30 back in June, and after a full 50 days of use, I decided the x30 was too small as I started developing extreme bruising/cuts around the base of my penis from the gaiter pinching me (e.g. Started at 5.75 but after one pumping session would grow to an impressive 6.5+). I went on to the bathmate/hydromax official website where I purchased my pump and followed the instructions to return the pump by sending an email to the provided link. I sent multiple emails within a week with no response to any (see previous page post where another member had the same issue).
After multiple attempts and no response I finally gave up. I packed up the hydromax and put it away only to be forgotten about until yesterday while moving. I decided to jump back on their website and try once more to send an email, and noticed the "contact" email they provided had changed. I sent the email and was immediately greeted by someone within 5 minutes! I told him about what had happened, showed him the proof of purchase along with proof of the emails I had sent within my 60 day trial only to be told that i was out of luck and it was my fault for taking so long to contact them!
This rubbed me the wrong way as I did everything I could to follow the 60 day trial rules and tried multiple times to reach out to their "support". Also the way the customer service representative replied to my email was somewhat rude and had an implied tone to it by using all caps on certain words.
After using google to see if there were any similar experiences to mine, I came upon a link for this website and noticed that DLD was a strong ambassador for bathmate/hydromax, so i figured I would share my story. Don't get me wrong, I absolutely believe the pumps work, and I was thoroughly happy with the results I was starting to see, however I feel I did not receive fair treatment for the trial period as all I wanted to do was exchange my x30 for an x40 (and happily pay the difference of course).
After multiple attempts and no response I finally gave up. I packed up the hydromax and put it away only to be forgotten about until yesterday while moving. I decided to jump back on their website and try once more to send an email, and noticed the "contact" email they provided had changed. I sent the email and was immediately greeted by someone within 5 minutes! I told him about what had happened, showed him the proof of purchase along with proof of the emails I had sent within my 60 day trial only to be told that i was out of luck and it was my fault for taking so long to contact them!
This rubbed me the wrong way as I did everything I could to follow the 60 day trial rules and tried multiple times to reach out to their "support". Also the way the customer service representative replied to my email was somewhat rude and had an implied tone to it by using all caps on certain words.
After using google to see if there were any similar experiences to mine, I came upon a link for this website and noticed that DLD was a strong ambassador for bathmate/hydromax, so i figured I would share my story. Don't get me wrong, I absolutely believe the pumps work, and I was thoroughly happy with the results I was starting to see, however I feel I did not receive fair treatment for the trial period as all I wanted to do was exchange my x30 for an x40 (and happily pay the difference of course).
- Joined
- Dec 25, 2016
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- 6
- Joined
- Dec 25, 2016
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- 6
- Joined
- Jun 3, 2003
- Messages
- 124,618
sansize;647741 said:
So sorry for your situation and if it were bought through us these issues would not happen. So where you are now is in a position where you really need us to advocate for you and reminder,this is pure altruism as the product was not bought here. First, send me your order number so I can cross reference with BathMate to be sure your number corresponds to a real BathMate. Next, if things are legit, I am positive Craig or Chris will be happy to help you straighten this out, again, out of the goodness of their hearts. Please send me the info and I will start the process. Next time you buy anything BE SURE to but through us, you will to find one complain in the Brotherhood about their service and support, we have priority over every other site on line and we give the best deal possible.
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