blkconan

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Jul 1, 2012
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I maxed out the X-40 model ,so i went and bought the X-40 . First thing I noticed when I got it is ,that it was used ! it had scuff marks and some dents on the padding . I did not like this but ,I figured as long as it works ,i'm ok with it . It was very hard to get suction with it .I tried all
the methods . balls in balls out . I put a stress ball in there , I tied my balls . When I did get suction (3 times) it didn't do much ,then my balls would get sucked in.anyway I emailed customer service asking for a refund. and I'm very disappointed about being sent a used one.
 
blkconan;493198 said:
I maxed out the X-40 model ,so i went and bought the X-40 . First thing I noticed when I got it is ,that it was used ! it had scuff marks and some dents on the padding . I did not like this but ,I figured as long as it works ,i'm ok with it . It was very hard to get suction with it .I tried all
the methods . balls in balls out . I put a stress ball in there , I tied my balls . When I did get suction (3 times) it didn't do much ,then my balls would get sucked in.anyway I emailed customer service asking for a refund. and I'm very disappointed about being sent a used one.


You were sent a used Bathmate? This is very impossible as they are shipped directly from Amazon who receives them from the factory. Perhaps it was damaged in shipping somehow. Either way, they will make sure you are satisfied. You can send a message to Bathmate support and they will get you squared away.
 
doublelongdaddy;493362 said:
You were sent a used Bathmate? This is very impossible as they are shipped directly from Amazon who receives them from the factory. Perhaps it was damaged in shipping somehow. Either way, they will make sure you are satisfied. You can send a message to Bathmate support and they will get you squared away.

Thank you ,i have sent them a message . It was shipped from utah .
 
doublelongdaddy;493362 said:
You were sent a used Bathmate? This is very impossible as they are shipped directly from Amazon who receives them from the factory. Perhaps it was damaged in shipping somehow. Either way, they will make sure you are satisfied. You can send a message to Bathmate support and they will get you squared away.

sinced it was used , i think it already was broken or not in good working condition ,thats why someone returned it . i pulled hair from the top that
obviously is not mine ,since i'm black and do not have straight hair. and water leaks from the pin even when i have my finger on it.
 
I have not gotten any response from Bathmate , now I see what that guy was talking about ! where's the customer service ? it's been a couple days now . I was sold a used Bathmate that does not work .
 
blkconan;493578 said:
I have not gotten any response from Bathmate , now I see what that guy was talking about ! where's the customer service ? it's been a couple days now . I was sold a used Bathmate that does not work .

Patience, it is a Sunday.
 
blkconan;493578 said:
I have not gotten any response from Bathmate , now I see what that guy was talking about ! where's the customer service ? it's been a couple days now . I was sold a used Bathmate that does not work .

Black Conan O'Brien or Conan the Barbarian?
 
this is the only response I have gotten so far .......

Julian R., Jul 24 17:36 (ICT):

Hello sir.

For this kindly contact the manufacturer at http://www.Bathmatedirect.co.uk or Joe@umproducts.com.

Kind regards.

Warmest regards.

Julian R.


UPL Distribution Help Center

***When replying to this email, please use the "Reply-to" function in your email client.***

the joe email doesn't work . I'm still trying to get a hold of someone so I can get a refund .
I managed to get the X-40 working by pulling hair out of the top . but I still want a refund for being sold a use product.
plus i don't like the X-40 for sucking my balls in .
 
blkconan;494342 said:
this is the only response I have gotten so far .......

Julian R., Jul 24 17:36 (ICT):

Hello sir.

For this kindly contact the manufacturer at http://www.Bathmatedirect.co.uk or Joe@umproducts.com.

Kind regards.

Warmest regards.

Julian R.


UPL Distribution Help Center

***When replying to this email, please use the "Reply-to" function in your email client.***

the joe email doesn't work . I'm still trying to get a hold of someone so I can get a refund .
I managed to get the X-40 working by pulling hair out of the top . but I still want a refund for being sold a use product.
plus i don't like the X-40 for sucking my balls in .

joe@umproducts.com should work, I emailed him a few months ago.
Dude, don't give up on the X-40. I had trouble getting it to work at first but then got it going. It'll make your base fat quickly. I suggest getting another air pump, a size in between X-40 and X-40, maybe 7.3" of circumference and use that and the X-40. That's what Im going to do when I start pumping again. X-40 is good shit, it works. Just gotta deal with the pain for a week or so then you get used to it if you use it all the time.
 
MikeShlort;494356 said:
joe@umproducts.com should work, I emailed him a few months ago.
Dude, don't give up on the X-40. I had trouble getting it to work at first but then got it going. It'll make your base fat quickly. I suggest getting another air pump, a size in between X-40 and X-40, maybe 7.3" of circumference and use that and the X-40. That's what Im going to do when I start pumping again. X-40 is good shit, it works. Just gotta deal with the pain for a week or so then you get used to it if you use it all the time.

I sent an email to the joe address again, but I can't get the X-40 to work for me ,my balls don't hang low . So it gets sucked in every time.and it
hurts when it pops in. I'll have to wait for the maximus .
 
MikeShlort;494356 said:
joe@umproducts.com should work, I emailed him a few months ago.
Dude, don't give up on the X-40. I had trouble getting it to work at first but then got it going. It'll make your base fat quickly. I suggest getting another air pump, a size in between X-40 and X-40, maybe 7.3" of circumference and use that and the X-40. That's what Im going to do when I start pumping again. X-40 is good shit, it works. Just gotta deal with the pain for a week or so then you get used to it if you use it all the time.

well , I tried it again with my balls tied with a rubberband ,and I had ok success , I will do it a couple more times to see if I can get something going.
I probably don't have a choice cause i'm too big for the X-40. wish the maximus was out .
but thank you for the push . I'm still pissed they sent me a used one.
 
blkconan;494426 said:
well , I tried it again with my balls tied with a rubberband ,and I had ok success , I will do it a couple more times to see if I can get something going.
I probably don't have a choice cause i'm too big for the X-40. wish the maximus was out .
but thank you for the push . I'm still pissed they sent me a used one.

Just grab your scrotum and stretch it out as far as you can once you are in the Bathmate. Like pull the extra skin out of the Bathmate so it is hanging out. It'll be a tight fit at first but you'll get used to it.
 
MikeShlort;494468 said:
Just grab your scrotum and stretch it out as far as you can once you are in the Bathmate. Like pull the extra skin out of the Bathmate so it is hanging out. It'll be a tight fit at first but you'll get used to it.

yeah my sack still gets smashed against the Bathmate . maybe i'll get used to it
 
blkconan;494473 said:
yeah my sack still gets smashed against the Bathmate . maybe i'll get used to it

You need to put the base of the Bathmate as high up on your penis as it can go.. Meaning that the base of your penis is pretty much at the bottom of the cylinder. So your balls are able to hang out without getting sucked in. So your pelvis will be the part that is getting sucked in, as the open space is on top of your penis. Get what I'm saying? Like the underside of your penis is as close to the bottom of the circle as possible.
 
MikeShlort;494478 said:
You need to put the base of the Bathmate as high up on your penis as it can go.. Meaning that the base of your penis is pretty much at the bottom of the cylinder. So your balls are able to hang out without getting sucked in. So your pelvis will be the part that is getting sucked in, as the open space is on top of your penis. Get what I'm saying? Like the underside of your penis is as close to the bottom of the circle as possible.

thank you ,but thats pretty much common sense . it's sucking one of my balls in from the inside ,it goes straight up . one of my balls hang lower than the other.it's the higher up one thats the trouble.
 
So i'm using the X-40 now on a regular bases . But I have to tell you ,there is little or no customer service for this item . NO money back for this product.
my emails went unanswered . So if your gonna buy a Bathmate , know that your money is gone once you buy it.
But the Bathmate is a great product ,I'm glad I found the product. and I like using it .
 
blkconan;495000 said:
So i'm using the X-40 now on a regular bases . But I have to tell you ,there is little or no customer service for this item . NO money back for this product.
my emails went unanswered . So if your gonna buy a Bathmate , know that your money is gone once you buy it.
But the Bathmate is a great product ,I'm glad I found the product. and I like using it .

Not entirely true. I had a similar issue, it took well over two months for me to get my X-40 after I had paid, one response from my original email then no action for another two weeks, so I started a new ticket and wrote a scathing email threatening them that I would bad mouth the product and that they should be ashamed of themselves for having such shitty customer service, and I got a response the next day and my Bathmate showed up the next week :). You just gotta know how to deal with companies.
To be fair to them, when I emailed joe@umproducts.com for questions about my X-40, he always responded promptly.
I'd suggest going to the UPL distribution site and sending them another "contact us" email. Be firm
 
MikeShlort;495005 said:
Not entirely true. I had a similar issue, it took well over two months for me to get my X-40 after I had paid, one response from my original email then no action for another two weeks, so I started a new ticket and wrote a scathing email threatening them that I would bad mouth the product and that they should be ashamed of themselves for having such shitty customer service, and I got a response the next day and my Bathmate showed up the next week :). You just gotta know how to deal with companies.
To be fair to them, when I emailed joe@umproducts.com for questions about my X-40, he always responded promptly.
I'd suggest going to the UPL distribution site and sending them another "contact us" email. Be firm

when you have regular questions ,they reply . when you want your money back because they sold you a used item ,they wouldn't reply .
it took 2 months to get your X-40 ? thats just crap
well its all in the past now ,gotta move on .
 
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