All New for 2012 SizeGenetics Extender with 16 Way Comfort System

Captain.Thick;485595 said:

Talking about attachments. Aren't we supposed to receive the Velcro X strap along with the other attachments with the MOS package ?
I've only received the silicon noose, the standard white plastic attachment, the foam ring, two brown bandage type rings and the black strap preventing slippage in my box.

I mean, it's not a big deal, I'll go get some Velcro to make the attachment on my own anyway, but I think I read somewhere, that the velcro was now included or was I wrong ?

Click to expand...

SizeGenetics;485712 said:

Hi,

If the Velcro strap was missing from your order I'd recommend that you contact the SizeGenetics customer support team.

You can email them at: support@sizegenetics.com or call them on 0115 979 8446 or 1800 209 1670.

Regards

Darren

Click to expand...

SizeGenetics;485712 said:

Hi,
If the Velcro strap was missing from your order I'd recommend that you contact the SizeGenetics customer support team.
You can email them at: support@sizegenetics.com or call them on 0115 979 8446 or 1800 209 1670.
Regards
Darren

Click to expand...

Captain.Thick;485823 said:

Hi,

I just did that, and they replied quickly as usual. They apologized for the missing velcro and said I should receive it within 7-10 days.

It's all good then, great support,

Thanks

Click to expand...