I have to say I'm VERY disappointed in bathmates customer service. I ordered the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] back in June, and after a full 50 days of use, I decided the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] was too small as I started developing extreme bruising/cuts around the base of my penis from the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]gaiter[/words] pinching me (e.g. Started at 5.75 but after one pumping session would grow to an impressive 6.5+). I went on to the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]
bathmate[/words]/
hydromax official website where I purchased my pump and followed the instructions to return the pump by sending an email to the provided link. I sent multiple emails within a week with no response to any (see previous page post where another member had the same issue).
After multiple attempts and no response I finally gave up. I packed up the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]
hydromax[/words] and put it away only to be forgotten about until yesterday while moving. I decided to jump back on their website and try once more to send an email, and noticed the "contact" email they provided had changed. I sent the email and was immediately greeted by someone within 5 minutes! I told him about what had happened, showed him the proof of purchase along with proof of the emails I had sent within my 60 day trial only to be told that i was out of luck and it was my fault for taking so long to contact them!
This rubbed me the wrong way as I did everything I could to follow the 60 day trial rules and tried multiple times to reach out to their "support". Also the way the customer service representative replied to my email was somewhat rude and had an implied tone to it by using all caps on certain words.
After using google to see if there were any similar experiences to mine, I came upon a link for this website and noticed that DLD was a strong ambassador for [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]
bathmate[/words]/
hydromax, so i figured I would share my story. Don't get me wrong, I absolutely believe the pumps work, and I was thoroughly happy with the results I was starting to see, however I feel I did not receive fair treatment for the trial period as all I wanted to do was exchange my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] for an [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] (and happily pay the difference of course).