My conversation with BIB

It is rare that on a public forum you see problems such as this one actually resolve themselves. It takes strength of character to be able to step down as Jaz did in this thread but accepting an appology is also worthy of respect.

It's good to see that two such well respected guys here can sort things out like this. Even in public where stresses can be magnified.
 
Here here, I was very worried for awhile there that we would turn out like Thunders in Dld's absence, I have even more respect for you guys now than ever.
 
LIGHTNING said:
For the amount of volume we move here at [words=http://www.mattersofsize.com/join-now.html]MoS[/words], you very rarely see a person complaining about not receiving a product....If anyone ever has a question about an order they can always email orders@mattersofsize.com or call us Toll Free at: 877-667-4626

We are here to serve you.
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This is such a lie. Back in September, when I ordered that hyped-up Massive Gains Package, I didn't receive my order until early November, despite NUMEROUS UNANSWERED emails to the very address you listed. I tried to cancel the [words=http://www.mattersofsize.com/join-now.html]Titan[/words] Pill recurring order SEVERAL TIMES with no response as well, only to be charged for a SECOND ORDER. This was border-line fraud, and frankly I should have reported you to the Better Business Bureau. Eventually, I was refunded the bottle of pills (that gladly I never received...they are garbage) after hounding you MANY times. This is an inconvenience that no one line apology in an email can do justice for. That telephone number you have listed claimed to just distribute products and had nothing to do with money transactions, and couldn't give me the stuatus of my SERIOUSLY overdue product. I would just like everyone to know my story, so that they don't foolishly buy into what you fluffed up on here. I speak only TRUTH, so don't try to discredit me with dishonesty as you have done with Bib.
 
goldmember said:
This is such a lie. Back in September, when I ordered that hyped-up Massive Gains Package, I didn't receive my order until early November, despite NUMEROUS UNANSWERED emails to the very address you listed. I tried to cancel the [words=http://www.mattersofsize.com/join-now.html]Titan[/words] Pill recurring order SEVERAL TIMES with no response as well, only to be charged for a SECOND ORDER. This was border-line fraud, and frankly I should have reported you to the Better Business Bureau. Eventually, I was refunded the bottle of pills (that gladly I never received...they are garbage) after hounding you MANY times. This is an inconvenience that no one line apology in an email can do justice for. That telephone number you have listed claimed to just distribute products and had nothing to do with money transactions, and couldn't give me the stuatus of my SERIOUSLY overdue product. I would just like everyone to know my story, so that they don't foolishly buy into what you fluffed up on here. I speak only TRUTH, so don't try to discredit me with dishonesty as you have done with Bib.
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Thanks for sharing your story to the potnetial buyers. It takes balls to come forward and I think you know that your post probably won't be taken well.
 
goldmember said:
This is such a lie. Back in September, when I ordered that hyped-up Massive Gains Package, I didn't receive my order until early November, despite NUMEROUS UNANSWERED emails to the very address you listed. I tried to cancel the [words=http://www.mattersofsize.com/join-now.html]Titan[/words] Pill recurring order SEVERAL TIMES with no response as well, only to be charged for a SECOND ORDER. This was border-line fraud, and frankly I should have reported you to the Better Business Bureau. Eventually, I was refunded the bottle of pills (that gladly I never received...they are garbage) after hounding you MANY times. This is an inconvenience that no one line apology in an email can do justice for. That telephone number you have listed claimed to just distribute products and had nothing to do with money transactions, and couldn't give me the stuatus of my SERIOUSLY overdue product. I would just like everyone to know my story, so that they don't foolishly buy into what you fluffed up on here. I speak only TRUTH, so don't try to discredit me with dishonesty as you have done with Bib.
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Maybe you didn't receive emails because they were bouncing back? How come you didn't PM me or Post In the thread about Members having Login Issues? The Phone # is a Direct # to [words=http://www.mattersofsize.com/join-now.html]MoS[/words], anyone can call it to verify. I just carefully checked My PMs and there was not a Single one from you dating back to September.

If You had a problem with your order, I apologize.
I'm glad you got your money back.

If anyone else had a problem with their order here Please state so in this thread so we can truely see how many people are unsatisfied.
 
BTC,

You must be filled up with Popcorn by now and have butter stains all over that new Sunday School Shirt your parents bought you :D

On a Serious note, I knew Goldmember was waiting for his cue all this time. So now you had your 15 minutes of fame, lets move on.

Even the world biggest Companies like Fed-Ex and UPS lose 100's of packages everyday, but people still come back. That's no excuse for the delay on your package, but I'm pretty sure I corresponded with you (I can't say exactly because I don't know your real name).

But Again, If anyone has a problem with their Order, you are welcomed to post it here in the main Forums.

Go change your Shirt BTC.
 
A fascinating read!! I'm glad you guys patched it up. It just shows what "mensch" you two are.

This also demonstrates that when you own your shit, it can only lead to bigger and better things. Ahhhhh, words are so imperfect, but that's all we have. It's also about good faith.

:P
 
LIGHTNING said:
On a Serious note, I knew Goldmember was waiting for his cue all this time. So now you had your 15 minutes of fame, lets move on.

Even the world biggest Companies like Fed-Ex and UPS lose 100's of packages everyday, but people still come back. That's no excuse for the delay on your package, but I'm pretty sure I corresponded with you (I can't say exactly because I don't know your real name).
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OK, I perfectly understand that shit happens, but your customer service needs serious work. It wasn't so much the fact that my package arrived two months later, it was the way I was LEFT HANGING. This is the EXACT thing that Bib was getting on you for, and I have to say I agree...business ethics mean a whole lot to some people. I don't need "15 minutes of fame" as you so arrogantly put it, but what I do NEED is to be treated like a valued customer. Thank you.
 
Good to see that BIB is still a part of [words=http://www.mattersofsize.com/join-now.html]MOS[/words]. Lightning why not hire a few people to help you manage the business side of things? I'm not sure of what the books look like or anything but it would stand to reason that you need some help.

BIB, welcome back my friend. It is a great thing to have you back and posting again.
 
LIGHTNING said:
BTC,
On a Serious note, I knew Goldmember was waiting for his cue all this time. So now you had your 15 minutes of fame, lets move on.
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Time for my two-cents: In my time here, GoldMember has never been anything aside from helpful. His posts have been insightful, and any 'non-pe' comments he may have made were at least tactful and honest, rather than spiteful and aserbic like so many of the members on this board like to use. What's more, he is far from being a 'Post Whore' like many people are. He is cool headed and certainly not the backstabing kind of person the above quote makes him out to be. I'd have expected more decorum, especially from a Mod.

That's all I really have to say about that. And on a less random note: VK, I'm glad to see that you didn't get banned for starting this thread, glad and surprised. :)

Regards,
Harm
 
VK, I'm glad to see that you didn't get banned for starting this thread, glad and surprised

See its shit like this that gets under my skin.
WTF would someone get banned for starting this thread here and now?
DLD has sacked the shiet mods months back and the days where Supra roamed with trigger happy fingers are looooooong gone so have, please have more faith in the mods such as myself.

I take the above a damn insult and makes us mods look like the crew from another Penis Enlargement site, banning for fun which we DO NOT DO.

I hear many times from members in posts and threads that they might get banned, that they dont care if they get banned for it, shocked they didnt get banned ... I mean WTF would you??? do you really think us mods and admins are so fuckin childish that we would ban you for saying something that we didnt agree with? In the past the odd mod did this but NOT NOW.

However [words=http://www.mattersofsize.com/join-now.html]MOS[/words] is not FREE SPenis EnlargementECH in its whole meaning. You can only go so far with free speech, so racist bitches, thugs, trolls etc etc will be banned if they start posting poison. Just because its free speech here and that some of you come from a country with free speech doesnt mean it can be abused here and I aint saying its been abused now but it has been and Pokey abused it, hence his arse was kicked.
 
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