Defective Bathmate

DLD · Jun 15, 2011

Jaytea;437154 said:
Freaking awesome, glad you are on board with Bathmate now! I can only see more good coming out of this for future issues. Glad to see this finally took place!

I am hoping this will perfect the product

JD45 · Jun 16, 2011

doublelongdaddy;437143 said:
Hey J, Looks like they got to your ticket and shipped a new unit. I like my new job, I can help so much faster now.

O_O You are THE man! They should have made that move a heck of a lot sooner!

DLD · Jun 16, 2011

JD45;437173 said:
O_O You are THE man! They should have made that move a heck of a lot sooner!

Well they are swamped and overworked, believe me they are trying their best. The product is very successful and at it grows the customer service is growing...I am happy to be able to help a bit more now.

JD45 · Jun 22, 2011

Hi DLD,

When you have a moment can you PM me a tracking number if they have one?

Thanks,
JD

JD45 · Jun 29, 2011

*bump*

Ficcion · Jul 6, 2011

doublelongdaddy;437153 said:
Yes, I now have access to their system and can put in trouble tickets, check order status and help with warranty issues. I have a certain degree of ability within the system and it seems quite good. I hope to be able to help with all customer care.

Hi DLD,

I saw that you can help at customers, I have the same problem that JD45, nobody answered my request.

"Hi Julian,

Thanks for your answer about the re-shipment of my Bathmate (Gerardo R. from http://uplsupport.zendesk.com, Request #10275; My Bathmate is broken) but you never say when will I get the replacement of my Bathmate, and how long would it take ?"

Whats going on with your new forum for UPL CUSTOMER CARE?

One assumes that with there would not be more troubles.

DLD · Jul 6, 2011

Ficcion;440077 said:
Hi DLD,

I saw that you can help at customers, I have the same problem that JD45, nobody answered my request.

"Hi Julian,

Thanks for your answer about the re-shipment of my Bathmate (Gerardo R. from http://uplsupport.zendesk.com, Request #10275; My Bathmate is broken) but you never say when will I get the replacement of my Bathmate, and how long would it take ?"

Whats going on with your new forum for UPL CUSTOMER CARE?

One assumes that with there would not be more troubles.

It sounds like they are taking care of you.

Ficcion · Jul 7, 2011

doublelongdaddy;440080 said:
It sounds like they are taking care of you.

Yes, he is taking care of me, but he didn´t told me the tracking number of my re-shipment since July 3, 2011. I have been waiting for the answer of him but nothing. What can I do?

Regards.

JD45 · Jul 8, 2011

Ficcion;440153 said:
Yes, he is taking care of me, but he didn´t told me the tracking number of my re-shipment since July 3, 2011. I have been waiting for the answer of him but nothing. What can I do?

Regards.

No need to post the same thing 4 different times in 4 different posts?

Horatio · Dec 22, 2011

We should not use any Bathmate which is defective because it will not give you the 100 percent results.
So just wait for the appropriate method which will be good to chase the target.

Defective Bathmate

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