JD45;434153 said:
Hi DLD,
Again, I do appreciate your help as this isn't a fault of yours or
MoS at all.
I registered my
Bathmate as requested and replied to Andy that I did so. It's been over 4 days since I've heard from him.
Is there better contact for them to try to get this resolved?
I absolutely love the product but the customer service
has to improve by leaps and bounds at this point.
We are working on improving all parts of customer service but in the meantime, remain patient and understand you will be satisfied.
Bathmate is doing all they can to address all issues asap and has assured me everything will be taken care of asap. It is very important to realize the nature of this relationship on many levels and all
Bathmate users know this is true, you are getting custom service here, I help everyone solve these problems and facilitate something NO OTHER
Bathmate DEALER can state. Yes, you have some problems but you also have a place to come and solve any and all issues about the
Bathmate. Not only help in fixing orders but help is using the
Bathmate! We are pioneers of the
Bathmate and our forum reflects this. We have all learned to "grow" with the company. They are new and we,
MOS, are very old. I am on board with these guys and I know, just as
MOS has matured in things of this nature,
Bathmate will too. It will need to be a patient effort, as a father does for his son, but in time
Bathmate will have a perfect product with absolutely NO NEED for customer service because of it's perfection! Yes!
Bathmate 1 has had some very minor design issues that are known and will be sorted.
Bathmate 2, whatever and whenever this may be, will correct these things and incorporate all of our priceless data, thousands of pages of user feedback, into this model. Until then, I will stick with my
Bathmate, even if she does have a few scars.
I can tell you this much Fuck the
comfort pad anyway! In my honest opinion, it should have never been added. I look at the
Comfort Pad more as I would pulling the limiter off my Range Rover, it is a must! lol
This may sound sili but some things in penis enlargement are just that way. Don't think for a second
SizeGenetics does not take each and every word we say into consideration for future models? Of course they do and I am proud to be part of the group that is influential in these changes. It is WIDELY known that the
SizeGenetics head attachment falls short of being perfect, AS ALL
EXTENDERS DO! But, that is no bother to
MOS, we make it better through creative modifications and these important details create what our future models holds in store! Looking back on many things I have created in Penis Enlargement and the changes and modifications that were listened to....Fuck, look at what the
PowerAssist has become! The
LengthMaster, the DeathStar of Penis Enlargement. EVERY SINGLE WORD men said about the
PowerAssist did not go on deaf ears! Believe me, I am a bright boy! Every suggestion, improvement and modification that men made about the
PowerAssist became the
LengthMaster! Shame really, there are more than 1000 PowerAssists in the world! Amazing really, for such a cult devoice! There is not even 10% of that in
LengthMaster users! I know, we hand make them. The
LengthMaster is the MOST POWERFUL Penis Enlargement TOOL EVER! There is not greater tool and I speak this on my honor! But, my joy of the
LengthMaster is not so much about the end product or the shortcoming, it is about the journey and the things we are learning along the way.
I am in no way trying to make up for the problems some have experienced with customer service, not at all. At best I am saying many of us are being selfish and inpatient. Selfish it not a bad thing really, it fuels the change of tomorrow
I really want each of us
Bathmate users to take a second and look at how much we have learned, pioneered, gained and created with
Bathmate, just as they are! This is priceless. My personal service in facilitating, answering questions, typing letters, creating posts, etc., etc. another priceless addition to the
Bathmate pump. I have heard of NO OTHER ISSUE outside of the
comfort pad, none. I think one guy had a slight valve problem and was shipped a brand new model. EVERY SINGLE GUY HERE KNOWS how MUCH
Bathmate has done. Sure, it has taken some time to answer all customer emails, posts, phone calls, shit, I can't imagine what they have to deal with and THEY ARE NEW!
Let's stop with AIRING customer service issues on the forum and start finding creative solutions so we can grow with the
Bathmate company as they strive to become better. I will set up a subforum in the near future for all customer service issues and this will serve to help people with similar issues. It is not a secret that needs to be reiterated 1000 times. There is many threads that already explain what the process is for replacement. Every single one of those threads ended with UNBELIEVABLE customer service. No one should fear anything in the process as the threads are there as evidence of such.
Please, everyone be patient and settle in for the long haul. Sometimes a
LengthMaster can take up to 3 weeks to be derived! I do not have ONE disappointed customer!
We are a brotherhood here and we all look out for each other. There is no getting duped on a forum that has been online since many guys were kids! We are a good group and we are here to help one another in all parts of the Penis Enlargement process. Have fun, learn some very cool ways to make your penis bigger and enjoy the ride.
