I bought a new Bathmate X-40 model over a week ago from a local sexshop here in Helsinki, Finland. While using it I noticed that air bubbles were leaking out from the vent which reduced the suction. I tried different techniques displayed in a Bathmate cleaning video to put things in place in order to prevent those air bubbles but unfortunately it didn't help. I also used some advice given in the official Bathmate website but they didn't help as well. So I went to the local store and explained the situation and they gave me another Bathmate after having some argumentation because the Bathmate had no external faults that could prove it didn't work properly. The shop also pointed out that if this problem would occur again I should sent it to the manufacturers.
Now it has been approximately a week since I got the new model and the same problem has occured. Furthermore the pad has also come off. I opened the vent again a day ago I noticed there were cracks and scratches inside the vent that probably had caused some air leaking. I could also notice that water was stuck inside the spring. The problem is that I contacted the finnish Bathmate importers and they said that I should take my Bathmate to the local sexshop and have them give another one. But the sexshop told me that I should send it to the manufacturers because they can't give another one again. So I sent an email to support@Bathmate.eu to see how they will respond.
I just think that Bathmate should really focus how to create better vents and make sure that the pads don't come off so easily because these problems have occured before. I mean Bathmate is probably device of the decade when it comes to getting better results but these problems should be eliminated some how.
Now it has been approximately a week since I got the new model and the same problem has occured. Furthermore the pad has also come off. I opened the vent again a day ago I noticed there were cracks and scratches inside the vent that probably had caused some air leaking. I could also notice that water was stuck inside the spring. The problem is that I contacted the finnish Bathmate importers and they said that I should take my Bathmate to the local sexshop and have them give another one. But the sexshop told me that I should send it to the manufacturers because they can't give another one again. So I sent an email to support@Bathmate.eu to see how they will respond.
I just think that Bathmate should really focus how to create better vents and make sure that the pads don't come off so easily because these problems have occured before. I mean Bathmate is probably device of the decade when it comes to getting better results but these problems should be eliminated some how.