I think the inventor is English so that is why the service here in the UK is better.

We also have very different accents :)
 
I have sent 2 e-mails to the Bathmate company in 2 weeks and I still have not got any response from them. Hey DLD!!! You got a X-40 that you can spare(new or used)? This issue with Bathmate is starting you really make me rethink making a purchase from them again. I mean they have a good product, but their support after you purchase it is very shitty. Atleast they could have an auto-responder on the e-mail, so that you know that they are actually getting it. What is going on with them?
 
KingD;426264 said:
I have sent 2 e-mails to the Bathmate company in 2 weeks and I still have not got any response from them. Hey DLD!!! You got a X-40 that you can spare(new or used)? This issue with Bathmate is starting you really make me rethink making a purchase from them again. I mean they have a good product, but their support after you purchase it is very shitty. Atleast they could have an auto-responder on the e-mail, so that you know that they are actually getting it. What is going on with them?

Man you will grow a beard, rather grow a penis, go and buy one ;)
 
try and contact the UK site.

One time when I had a damaged seal, and I never even bought the Bathmate off the official website, the guys at Bathmate UK sent me a new one for free

Explain your situation to them
 
Hey Simyan!! The UK site is the company that I have been dealing with since the beginning. They have not answered my 2 e-mails and Agust works with that company(I believe). ALEX7, as I explained before that I cannot afford to buy another Bathmate at this time due to the fact that I was laid-off. I wish I would have known this was going to happen because I could have saved the money that I used for shipping it back to the company. I wish someone, anyone from Bathmate would look into this matter cuz I am very disappointed with the companies customer service.
 
I'm sure there is a technical error. Mayeb your email address isn't gettign through.

Now that I think about it I had this exact problem when I dealth with them so I think I created a new email address.

I would isntantly get sent a message saying my email had faield to send.

Check your spam box maybe you have those messages there.

If not I would still try an contact them with a different email address.

As for Agust, I Dunno. Maybe he think's that it is August and he is on holidays :)
 
KingD;426281 said:
Hey Simyan!! The UK site is the company that I have been dealing with since the beginning. They have not answered my 2 e-mails and Agust works with that company(I believe). ALEX7, as I explained before that I cannot afford to buy another Bathmate at this time due to the fact that I was laid-off. I wish I would have known this was going to happen because I could have saved the money that I used for shipping it back to the company. I wish someone, anyone from Bathmate would look into this matter cuz I am very disappointed with the companies customer service.

Sorry to hear that bro, i have sold my used Herc which was in perfect order, few weeks ago, there are probably more used ones, post a single post just for that!
 
I would ALEX7. but I cannot buy anything right now, so there is no need to post to see if anyone has one(unless DLD would donate one to me lol). Hey SIMYAN!! I don't have any e-mails returned due to a failure to deliver, so they must be getting them.
 
Is it a hotmail address you are using? Try sendign it from a different email address or all of us can email them and spam them haha :)
 
KingD;426294 said:
I would ALEX7. but I cannot buy anything right now, so there is no need to post to see if anyone has one(unless DLD would donate one to me lol). Hey SIMYAN!! I don't have any e-mails returned due to a failure to deliver, so they must be getting them.

sorry to see that, must say it would be even bigger motivation for me to get a job, Bathmate is really a mate..
 
Hi SIMYAN! lol I'm e-mailing them from a yahoo e-mail address. Hey ALEX78, trust me that it is one of the first things on my list to purchase once I do get a job.
 
KingD;426394 said:
Hi SIMYAN! lol I'm e-mailing them from a yahoo e-mail address. Hey ALEX78, trust me that it is one of the first things on my list to purchase once I do get a job.

I sent him a message for you, hopefully he will get back to you soon.
 
Thanks for sending a message for me DLD! That was 2 days ago and still no response! This is pretty pathetic since my threads here and on �other PE site� is what really started the Bathmate craze. It is even crazier that they haven't responded to you because MOS is one of the main supporters of the Bathmate and even MOS can't get a response.
 
Seem like it huh SIMYAN?lol...Bathmate needs to really get their act together.
 
I agree :( Very unlike them
KingD;427161 said:
Seem like it huh SIMYAN?lol...Bathmate needs to really get their act together.
 
Just sent another email, I am not sure what the hold up is.
 
Thanks again DLD! Agust has contacted me and helping me solve the issue. He's on it, so the CASE OF THE MISSING Bathmate is now closed lol
 
Agust didn't answer in August but in April. Fuck I wish it were August :)

Agust, do you also wish it were August?
KingD;427291 said:
Thanks again DLD! Agust has contacted me and helping me solve the issue. He's on it, so the CASE OF THE MISSING Bathmate is now closed lol
 
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