Recently started using my [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]phallosan[/words] again to help correct some retraction issues I've been having from severe overtraining.

Back when I originally bought my unit, they had advertised that you would get free set of the rubber things. Months passed and I never received them. I emailed them, and it took them 8 days to reply to a simple question. They asked me the size I need and my shipping address, and they would send them. They never came.
I got tired of waiting, so I just paid for some new ones, and once they got some money, they were all over my order and shipped it to me asap.
Problem was, they shipped me the small size which was not going to work. Emailed them again, took 3 days to respond, told them about the incorrect order, and never heard from them again.

Now here we are, well over a year later, and I had ordered some new rubber sleeves once again. This time I got the correct ones.

I used it for several days, then one of the tension rods came apart. I emailed them 6 times now, and surprise surprise, no answer.

Great product, but the most terrible service I have ever encountered. So now I'm stuck with a product that is useless because the manufacturer can't take the time to respond to a simple email about a broken part.
 
A good indicator of how devoted they are to providing support for their product is to look at how active their rep Julian is on these boards. Last time he posted was October of last year....lol

If they had an actual page on their website that you could order replacement parts it wouldn't be a big deal if they never answered emails or phone calls, but that is not the case.

I don't like going around bashing a product or their service, but in this case my complaints are fairly reasonable from my perspective.
 
The [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] is useless and I see them losing their position on [words=http://www.mattersofsize.com/join-now.html]MOS[/words] if they don't adjust. I suggest you buy a [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]length master[/words] and use it for 1 hour daily.
 
huge-girth;652167 said:
The [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] is useless and I see them losing their position on [words=http://www.mattersofsize.com/join-now.html]MOS[/words] if they don't adjust. I suggest you buy a [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]length master[/words] and use it for 1 hour daily.
Calling big shots playboi.:cool:
 
huge-girth;652167 said:
The [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] is useless and I see them losing their position on [words=http://www.mattersofsize.com/join-now.html]MOS[/words] if they don't adjust. I suggest you buy a [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]length master[/words] and use it for 1 hour daily.

I agree their device might sell like hot cakes and they must be making millions. But if they cannot support the brotherhood of [words=http://www.mattersofsize.com/join-now.html]MOS[/words] they should be doomed.
 
huge-girth;652167 said:
The [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] is useless and I see them losing their position on [words=http://www.mattersofsize.com/join-now.html]MOS[/words] if they don't adjust. I suggest you buy a [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]length master[/words] and use it for 1 hour daily.

I've had no problems at all to get in touch with their support. But I contacted their German support, not the international one. And the PF is definitely not useless. Combined with a solid, [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words]-Style routine, it will bring you great gains.
 
MoS-Newbie;652230 said:
I've had no problems at all to get in touch with their support. But I contacted their German support, not the international one. And the PF is definitely not useless. Combined with a solid, [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words]-Style routine, it will bring you great gains.
Well I agree PF is the best [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]ads[/words] ever made. Thank you I will contact the German support.
 
Unbelievably excellent product but customer service is poor. We have tried over and over to get better service but I guess they rest on the laurels that their product is so good they do not need to give great customer service. If they would only change this policy and see customer service being just as important as the quality of their product their business would explode.
 
Of what use is a product without meaningful customer support? I need all you [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] users to tell us about your gains. None of you is confident enough to boast of gains.
 
Well I started with PE on May 7th this year. So obviously I can't report any gains yet, since I don't want to measure any time soon (measuring too often can be very discouraging). I already own the [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]LengthMaster[/words] and the [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Forte[/words]. And my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BathMate[/words] [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]X30[/words] and the Miracle Slider [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]Extender[/words] (to make use of the awesome Phallogenetics mod) are ordered and on the way.

Currently I'm doing a stretching routine with the [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]LM[/words], consisting of normal, bundled and rotary stretches (and some behind the heels stretches) and after that, I'm wearing the PF at least 8 hours a day. Most days I get even more hours in, about 12-16.

And as soon as the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BM[/words] and the Miracle Slider arrive, I'll add them to my [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words]-Style routine. Using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BM[/words] to do Hardcore Stretches and the Miracle Slider for High Tension - High Duration work. Up to 3 hours on very high tension with the Phallogenetics mod and then switching over to the PF for the rest of the day and night. The PF takes on a very important part of this routine, healing in an elongated state! I don't think the routine would be as successful without it!

With these 4 tools, I have the most powerful PE devices on my hands and I've put them into a solid routine. I'll reveal my gains (and my full routine and log) at the end of this year =)

But I agree with you, I think the PF by itself will not give anyone the gains they wish for. And it's sad that their customer support isn't spot on! Of all the available PE tools, the PF is the only one that's listed as a medical device. And their homepage is very well made too. I really don't know why they neglect service for the Brotherhood :/ Maybe they don't want to make business with "shady" PE boards, you know? I mean the fact that a man actually CAN enlarge his penis has not reached the public yet! Also there is competition on this site in form of the [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]Size Genetics[/words], maybe they don't want to deal with that?

Greetings!
 
It is the combination of the tools and exercises that bring great gains. Anything done alone will bring minimal results. This is why [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words] is written the way it is.
 
doublelongdaddy;652531 said:
It is the combination of the tools and exercises that bring great gains. Anything done alone will bring minimal results. This is why [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words] is written the way it is.

Short summary of my long post =D
 
MoS-Newbie;652440 said:
Well I started with PE on May 7th this year. So obviously I can't report any gains yet, since I don't want to measure any time soon (measuring too often can be very discouraging). I already own the [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]LengthMaster[/words] and the [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Forte[/words]. And my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BathMate[/words] [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]X30[/words] and the Miracle Slider [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]Extender[/words] (to make use of the awesome Phallogenetics mod) are ordered and on the way.

Currently I'm doing a stretching routine with the [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]LM[/words], consisting of normal, bundled and rotary stretches (and some behind the heels stretches) and after that, I'm wearing the PF at least 8 hours a day. Most days I get even more hours in, about 12-16.

And as soon as the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BM[/words] and the Miracle Slider arrive, I'll add them to my [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words]-Style routine. Using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BM[/words] to do Hardcore Stretches and the Miracle Slider for High Tension - High Duration work. Up to 3 hours on very high tension with the Phallogenetics mod and then switching over to the PF for the rest of the day and night. The PF takes on a very important part of this routine, healing in an elongated state! I don't think the routine would be as successful without it!

With these 4 tools, I have the most powerful PE devices on my hands and I've put them into a solid routine. I'll reveal my gains (and my full routine and log) at the end of this year =)

But I agree with you, I think the PF by itself will not give anyone the gains they wish for. And it's sad that their customer support isn't spot on! Of all the available PE tools, the PF is the only one that's listed as a medical device. And their homepage is very well made too. I really don't know why they neglect service for the Brotherhood :/ Maybe they don't want to make business with "shady" PE boards, you know? I mean the fact that a man actually CAN enlarge his penis has not reached the public yet! Also there is competition on this site in form of the [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]Size Genetics[/words], maybe they don't want to deal with that?

Greetings!

You are on your way to greatness. Keep us posted.
 
huge-girth;652868 said:
You are on your way to greatness. Keep us posted.

I will =) Just waiting for my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BathMate[/words] and Miracle Slider [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]Extender[/words] to arrive!
 
In the next week we will be taking over customer service for [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] so there are no more issues. LIGHTNING is putting this together for us so than him when it happens. The [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] is too good of a product to fire them, I would rather us take over their customer service so the product is perfect.
 
A quick feedback. I bought the [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] around 18th of june and received it three days ago. It was sent from Malta (I'm in France).

I tried to put it but didn't succeed for the moment (it slips, but I'll learn quickly. Every PE tools has its learning curve).

About the email support: I sent an email to the PF customer support at end of june to ask if I would receive it before I leave on holiday.
They answered by email the next day and gave me a quite accurate delivery date (I received the PF the day after the date they mentioned).

So, all in all, it's quite a positive feedback. I agree that price seems too high when you see components... it's just molded plastic. I'll see in a few months if this investment was a good one.
 
Doundar;653214 said:
I'll see in a few months if this investment was a good one.

It is a good investment. The [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]phallosan[/words] even by itself has shown results, at least according to their studies. I recommend everyone who is still in doubt to check out this page, especially the video:

References & Press on [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]PHALLOSAN[/words]® [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]forte[/words] penis enlargement - [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]PHALLOSAN[/words]® [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]forte[/words]

Yes, the price is pretty high. But after all, it is a proven medical device! And producing stuff like that in Germany has it's price.

Now, since we are here at the Brotherhood, you always have to see the whole picture. Think of the possibilities that the [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] gives you when you combine it with the [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words]-Routine. [words=http://www.mattersofsize.com/forum/showthread.php?64036-My-Best-Work-Ever-Penis-Enlargement-will-Be-Changed-Forever-gt-gt-Gain%20inches%20with%20SRT-Theory-and-Routine]SRT[/words] is the way to go to make the fastest possible gains! Combining everything we know so far in an optimal way!

No matter how stubborn your penis is, it HAS to grow when you combine the best pieces of PE equipment and the most effective exercises.

The [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]LengthMaster[/words], the [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]SizeGenetics[/words], [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BathMate[/words], [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Forte[/words]... Each one of these produce gains on their own. But combine them, and everyone can reach their goal size in less than 2 years (except when you want to get to DLD's size). I mean, what does it take for most men to reach the glorious size of 8x6 inches? Most guys will need to gain 2-3 inches in length and 1-1.5 inches in girth. That's totally possible. With that size, you're already bigger than Chris Strokes (Adorable girl sucks on his giant cock - MONSTERCOCKZ.COM) Every inch above that size is just for our ego ;)

Ok as you can see, I can get really passionate about this whole thing sometimes =D

Greetings!
 
Last edited:
I changed the name of this thread to reflect the new customer service we will have here in the coming days.
 
DLD... Just curious, when you say taking over...

You mean you're going to be responding to ALL technical inquiries from any customers for all of PF?

I'm not doubting you here at all - just surprised as Julian is more active on another board, and would be a great coup if you essentially took over the "contact" for all their support. (Julian seems to be a stand-up guy though from what I can tell, so not wishing him any ill-will here)
 
gnome2;653375 said:
DLD... Just curious, when you say taking over...

You mean you're going to be responding to ALL technical inquiries from any customers for all of PF?

I'm not doubting you here at all - just surprised as Julian is more active on another board, and would be a great coup if you essentially took over the "contact" for all their support. (Julian seems to be a stand-up guy though from what I can tell, so not wishing him any ill-will here)

I mean I want to take over all the stuff he does not deal with. Things like orders, warranty, answering questions, etc. Julian should really take more time to spend here at [words=http://www.mattersofsize.com/join-now.html]MOS[/words] but he doesn't so we need to do something to keep customer service high.
 
doublelongdaddy;653791 said:
I mean I want to take over all the stuff he does not deal with. Things like orders, warranty, answering questions, etc. Julian should really take more time to spend here at [words=http://www.mattersofsize.com/join-now.html]MOS[/words] but he doesn't so we need to do something to keep customer service high.

Yeah that's great. I mean you guys treat this like a full time job, and you have this obsession with quality support... So I know you'll bring your A game to this.

At this point I'm just awaiting details on their next line up of products before taking the plunge.
 
gnome2;653839 said:
Yeah that's great. I mean you guys treat this like a full time job, and you have this obsession with quality support... So I know you'll bring your A game to this.

At this point I'm just awaiting details on their next line up of products before taking the plunge.

No doubt, we would bring a huge element to a good product that is just failing in Customer Service. I am still waiting to hear back from LIGHTNING.
 
gnome2;653839 said:
Yeah that's great. I mean you guys treat this like a full time job, and you have this obsession with quality support... So I know you'll bring your A game to this.

At this point I'm just awaiting details on their next line up of products before taking the plunge.

It's a full time job.
 
ma999;654196 said:
So does that mean you can tell us what the new products that are supposed to be coming out are!

We have heard no word about new products. There will not be a new [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] as it was just updated over the past 2 years. Once I know you guys will know.
 
Thank you for making an honest effort to go out of your way to correct their faults DLD. That truly says alot about your character and how devoted you are to seeing your members succeed.

I hope these issues do get resolved and that lightning takes things by the horns.

And honest suggestion is for them to have a complete parts page on their website. where we can buy stuff in case it breaks.

That's really all I need. I think it's pretty clueless of them to assume some plastic parts are going to last forever or that accidents do not happen.
 
timber1981;654415 said:
Thank you for making an honest effort to go out of your way to correct their faults DLD. That truly says alot about your character and how devoted you are to seeing your members succeed.

I hope these issues do get resolved and that lightning takes things by the horns.

And honest suggestion is for them to have a complete parts page on their website. where we can buy stuff in case it breaks.

That's really all I need. I think it's pretty clueless of them to assume some plastic parts are going to last forever or that accidents do not happen.

Thanks but I am getting frustrated because I still have not heard back from them! I want to be able to help the users here with the same customer service they have come to expect. I am on the horn again directly after this message to send another email, phone call and private message.
 
Yesterday I wrote an E-Mail to their address [email protected] and I already received an answer. I really don't know what takes them so long for some of you guys.
 
MoS-Newbie;654625 said:
Yesterday I wrote an E-Mail to their address [email protected] and I already received an answer. I really don't know what takes them so long for some of you guys.

Maybe our insistence is finally getting through to them!
 
I shit canned my entire [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]phallosan[/words] kit. It is in a landfill now. I'm done wasting my time on a foreign company that can't stand behind their products.

Tomorrow I'm going to order a phallogauge. It is 1/3 the price, does the same damn thing, and they are based out of texas.

I suggest anyone considering a [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]phallosan[/words] to save a couple hundred bucks and do the same.
 
Phalloguage same as [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]phallosan[/words]? Bro you need to stop injecting chemicals XD
 
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