Crack in Plastic?

Hello tj94,

We have a manufacturers warranty which lasts 2 years for free, however if you had purchased through your local store then they may have their own warranty period but we would only cover it for 2 years. Hope this helps.

- Craig
 
Craig, does the pumps from the Australia warehouse come with 2 yrs warranty? I remember when I bought mine it arrived in 20+ days
 
If you made your purchase on one of the official [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Bathmate[/words] websites (Bathmate Direct & Official [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Hydromax[/words] Pump) then regardless of which warehouse it was sent from it comes with a 2 year warranty. If you are having any other problems with your pump then let us know and we can try and help solve the issue.
 
If you see the word [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Bathmate[/words] anywhere on this forum and click on it it will bring you to a page with DLD on it and the exclusive [words=http://www.mattersofsize.com/join-now.html]MoS[/words]/Bathmate special. Which is:

Free [words=http://www.mattersofsize.com/join-now.html]MoS[/words] membership ($60 Value),

Free 5 year warranty ($50 Value),

Free express shipping ($30 Value),

Free case and towel ($10 Value).

You get $150 in freebies if you order though [words=http://www.mattersofsize.com/join-now.html]MoS[/words]. It's like getting a free pump.

On top of all this you can try the pump risk free for 60 days to see if you like or not.
 
Bathmate-Craig;601865 said:
If you made your purchase on one of the official [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Bathmate[/words] websites (Bathmate Direct & Official [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Hydromax[/words] Pump) then regardless of which warehouse it was sent from it comes with a 2 year warranty. If you are having any other problems with your pump then let us know and we can try and help solve the issue.
Click to expand...

Yeah I bought it from http://www.bathmate.co.uk/.

LIGHTNING;601867 said:
If you see the word [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Bathmate[/words] anywhere on this forum and click on it it will bring you to a page with dld on it and the exclusive [words=http://www.mattersofsize.com/join-now.html]MoS[/words]/Bathmate special. Which is: Free [words=http://www.mattersofsize.com/join-now.html]MoS[/words] membership ($60 Value), Free 5 year warranty ($50 Value), free express shipping ($30 Value), free case and towel ($10 Value). $150 in freebies if you order though [words=http://www.mattersofsize.com/join-now.html]MoS[/words]. It's like getting a free pump. On top of all this you can try the pump risk free for 60 days to see if you like or not.
Click to expand...

I saw that, looks like an awesome offer, too bad it doesn't apply for me :/
 
The plastic on mine also cracked/broke. My first help ticket was answered the same way NeedMoreG's was initially, but I started a new one just before Chris went on vacation.
 
I am so proud of [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BathMate[/words] for how far they have come. Just like [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]SizeGenetics[/words] they stand behind their product and never dodge a customer service issue. If other companies would take a cue from [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BathMate[/words] they would become just as successful.
 
Hi needmoreg.
Sorry i had been away on holiday. I have just in boxed your tracking details and added a freebie for the trouble.
 
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