Is the bathmate website dead?

T

Testah

0
Registered
Joined
Dec 4, 2014
Messages
8
Just wondering if anyone else is having trouble reaching the BM website?

Every time I go to https://www.officialhydromaxpump.com/ I get a bunch of code on the page with it saying "unhandled error" at the top. It was working fine yesterday when I looked. I was planning on picking up the x30 xtreme on monday.
 
I'm on the same spot like you but the website isnt down im just in the process of ordering one. But it says free express shipping. But when im ready to check out it says it costs 42dls.... so basically im getting charged for the shipping that was suppost to be free. I see no support for members here is this website down or whats wrong? I know once i purchase im going to have alot of questions and you posted this 6 days ago and nobody answers.... haha sadness.
 
Hi, Craig here from Bathmate.

We were having a few problems with our website but everything should be fine now. We've done some internal testing, if you did go through with the order could you private message me with your order number and e-mail address used for the order and we should be able to fix the costs for you if got charged more.

If you are still experiencing problems would you mind telling me what you did when it happened?
 
Hey DLD. I'm brand new to PE and have finally gotten around to ordering a pump (going for the Xtreme X30); but before I do I want to know if the deals mentioned on the affiliate link were still in effect - as far as the MOS lifetime membership and express shipping is concerned. Also, if they are, how can I make use of them? Will there be an email with account info sent to me or something like that?

Either way, I'm finally in a place where I can focus entirely on my PE goals and can't wait to get started.
 
Mammoth;628002 said:
Hey DLD. I'm brand new to PE and have finally gotten around to ordering a pump (going for the Xtreme X30); but before I do I want to know if the deals mentioned on the affiliate link were still in effect - as far as the MOS lifetime membership and express shipping is concerned. Also, if they are, how can I make use of them? Will there be an email with account info sent to me or something like that?

Either way, I'm finally in a place where I can focus entirely on my PE goals and can't wait to get started.
Click to expand...

Just order through our link here and once you get your confirmation email send it to supportmos@gmail.com and we will get you your free membership.
 
doublelongdaddy;628338 said:
Just order through our link here and once you get your confirmation email send it to supportmos@gmail.com and we will get you your free membership.
Click to expand...

Hey DLD, thank you so much for responding; I'm really glad to hear that'lls work, however, It's been over 24 hours since I placed my order and was charged but I still haven't received any emails confirming my purchase nor a tracking number. Is this typical?

Hope you had a great Christmas!
 
doublelongdaddy;628338 said:
Just order through our link here and once you get your confirmation email send it to supportmos@gmail.com and we will get you your free membership.
Click to expand...

Thanks so much DLD, I really can't wait. I ordered from the MOS link about two days ago but I haven't gotten a confirmation email nor a tracking number. Is this typical? Any help would be really appreciated!
 
Mammoth;628545 said:
Thanks so much DLD, I really can't wait. I ordered from the MOS link about two days ago but I haven't gotten a confirmation email nor a tracking number. Is this typical? Any help would be really appreciated!
Click to expand...

Check your spam box, it sometimes makes it's way there.
 
doublelongdaddy;628624 said:
Check your spam box, it sometimes makes it's way there.
Click to expand...



Hey DLD, I've checked and rechecked my spam folder and the rest of my inbox. Maybe I accidentally misspelled it when I made my order? I have an order number that I received after paying but I'm not sure what I can do with it to help resolve the situation; maybe there's a part of the site I can enter it to check the shipping status. I emailed the company a few hours after I ordered the Xtreme X30 about this issue, but haven't heard anything yet; are there any reps I can message on the forum?
 
Mammoth;628647 said:
Hey DLD, I've checked and rechecked my spam folder and the rest of my inbox. Maybe I accidentally misspelled it when I made my order? I have an order number that I received after paying but I'm not sure what I can do with it to help resolve the situation; maybe there's a part of the site I can enter it to check the shipping status. I emailed the company a few hours after I ordered the Xtreme X30 about this issue, but haven't heard anything yet; are there any reps I can message on the forum?
Click to expand...

Send a private message to BathMate Chris or BathMate Craig, they both check and answer their private messages.
 
doublelongdaddy;628915 said:
Send a private message to BathMate Chris or BathMate Craig, they both check and answer their private messages.
Click to expand...

Hey DLD, Package finally came. I received an email that it was delayed due to the holidays, kinda wish they'd let me know before I ordered express, but I'm super excited to have it all the same! Thaqnk you so much for your help!
 
I'm assuming that this is still valid since its still on the site:

EXCLUSIVE OFFER brought to you by Matters Of Size and Bathmate.
Limited Time only Huge savings of $150
Buy any Bathmate pump direct from the manufacturer and get some amazing gifts:
MOS lifetime membership worth $60
Discreet Bathmate carry case worth S10
Extended warranty of 5 years worth $50
FREE express delivery worth $30 (US Shipping address only)
A massive saving
of $150
Professional couriers used

I neglected ordering mine several months ago when this deal first went up but I will order soon and I'll send an email for the membership too, thanks.
 
You must log in or register to reply here.

Similar threads

S
x20 x30
2
Replies
27
Views
2K
DLD
DLD
DLD
NIK1
Bathmate Routine For after 5 Months
Replies
19
Views
2K
DLD
DLD
DLD
U
Bathmate on low pleasure - Red spots and dark skin
Replies
11
Views
2K
DLD
DLD
DLD
I
Having problems with my x30 .. HELP!
2 3
Replies
44
Views
3K
H
huge-girth
H
M
Which model to get?
Replies
18
Views
1K
DLD
DLD
DLD
Back
Top Bottom