Please tell me you haven't ordered a second [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] yet...
You take a flat head screwdriver. Then you put it into the slots on the top of the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words], the thing that is spring loaded that you press down on, pop off the cap, that black button will come off with it (the button you hold down to stop water from dripping). Take out the black button/valve. Clean it with soap and water. Make sure there is no residue on it (ie vaseline, soap, anything that will stick to it). Then dry it off, put it back into the cap, put the cap back onto the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words]. Should work like brand new.
This is all in the instructions that came with your [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words], by the way. You should not have ordered a second one. Never do that if you are having problems with any product. Contact the company and they will help you. If it really is broken, they will send you a new one or a refund. I had a similar problem and I emailed [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] and they suggested cleaning the valve.
Hope this helps and hope you can cancel that second order.
PS - Every penis device I have ordered online, I have contacted the makers when I had a question/problem and they helped me each time. I was skeptical of online ordering in the 2000s, but in this day and age, people make their livings off internet sales and word of mouth reputation. All it takes is one pissed off customer to give a company a bad name. So they will usually help you. I have ordered literally hundreds of items online (mostly CDs from amazon) and I can only recall one instance where I was legitimately ripped off (it was a burned CD-R with printed booklet and CD art - a bootleg) and I still got a full refund and got to keep the bootleg.