bigc77

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Mar 16, 2010
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hi i orded my X-40 almost a whole month ago i just got back from overseas and still havent got it, i have had the money taken out so i am getting disturbed i am from australia and just want my moneys worth!!!
 
well as far as i would know (don't know your post system though) they will be knicking on your door, if your not home leave a note, telling you to pick it up at the post office.

If you don't do it in 7 days they will send it back.

But have you tryed to ask Bathmate yourself? they are really helpfull
 
Aimingforthetop;389245 said:
well as far as i would know (don't know your post system though) they will be knicking on your door, if your not home leave a note, telling you to pick it up at the post office.

If you don't do it in 7 days they will send it back.

But have you tryed to ask Bathmate yourself? they are really helpfull

+50

I've known of customs in different countries to hold parcels for a month or longer. Try contacting Bathmate directly, but also check with your customs office.
 
Contact Agust here. His user name is Bathmate. I would think customs got a hold of it because everyone gets theirs within a week.
 
bigc77;389233 said:
hi i orded my X-40 almost a whole month ago i just got back from overseas and still havent got it, i have had the money taken out so i am getting disturbed i am from australia and just want my moneys worth!!!

Australia has VERY tight customs. I wouldn't think they would seize a penis pump, but then again....I don't know their laws regarding sex toys and adult novelties. Some U.S. states have laws against them and even go so far as to consider selling or transporting sex toys a violation of 'interstate commerce' law. Very archaic attitudes if you ask me. I'd also call your nearest customs office though.

Would have been nice if you would have contacted DLD privately instead of making a big hub-bub on the forum. ;)
 
Australia is tough; you might have to wait 21-30 days plus make sure you have your Recite and Credit Card statement ready to show customs. If they are anything like some states in Europe, they are going to get every cent they can out of you as a taxpayer. Wish we had a distribution center in Australia, but order volume does not allow for it unfortunately. We try to compensate by not charging extra for such long distance packages.

If for any reason your order gets returned, it will not show on our doorstep until 60 days later because returns are always B Post (ocean mail) and thus it is important to pay attention to orders shipped from UK. We are opening a warehouse in Hong Kong next year that will make Oceana a bit more rabbit than today but please, again, email Bathmate Customer Service for any assistance you might require sir.

Agust
 
Bathmate;389348 said:
Australia is tough; you might have to wait 21-30 days plus make sure you have your Recite and Credit Card statement ready to show customs. If they are anything like some states in Europe, they are going to get every cent they can out of you as a taxpayer. Wish we had a distribution center in Australia, but order volume does not allow for it unfortunately. We try to compensate by not charging extra for such long distance packages.

If for any reason your order gets returned, it will not show on our doorstep until 60 days later because returns are always B Post (ocean mail) and thus it is important to pay attention to orders shipped from UK. We are opening a warehouse in Hong Kong next year that will make Oceana a bit more rabbit than today but please, again, email Bathmate Customer Service for any assistance you might require sir.

Agust

There we go from the man himself. I wonder if Australian customs also charges a 'tariff' and holds your packages until you pay it? I know some countries will in fact do so. AGAIN, it would be worth contacting your local customs office. At the least you may learn something from this experience that will be of use on future purchases from abroad. Then again, I think customs would call if they had a package you owed a tariff on. I don't know for certain though, I live in the U.S.
 
alright cheers agust i just hope it comes soon because we have had people working on our house and we have had them put all our mail inside and there was shit loads of mail all except my Bathmate i really hope it comes in soon
 
Yeah, it has nothing to do with Austrailia. I live in the US and have been waiting (3)weeks and
got some BS excuse that the FDA seized their shipment. What a crock!! cancelled my order and will
stick it out with my X-40 until they get there shit in order.
 
wannabphat;390172 said:
Yeah, it has nothing to do with Austrailia. I live in the US and have been waiting (3)weeks and
got some BS excuse that the FDA seized their shipment. What a crock!! cancelled my order and will
stick it out with my X-40 until they get there shit in order.

Do you work with or for Bathmate? Didn't think you did.
 
stillwantmore2;390209 said:
Do you work with or for Bathmate? Didn't think you did.

I do not work for Bathmate. Just thought I would share with other forum members that they are having issues shipping out the X-40 models. I have used X-40 and am impressed with the product... I am starting to pack the tube on girth (which is nice) and I need to go up a size. I personally hope they start making a size between the X-40 and the X-40.
 
It is a very complicated situation. FedEx has in its custody 300 X-40s that they refuse to Custom Clear as they say that Penis Pumps are on a Customs Alert by the US Customs. US Customs denies this but FedEx still claiming they wont clear Penis Pumps.

We have resorted to sending with Royal Mail all pending orders and hope all will be sent by tomorrow from United Kingdom using Royal Mail International Signed For service that takes up to 21 days.

Anyone wishing for a refund, please email support@Bathmate.eu for full refund.

Agust
 
wannabphat;390172 said:
Yeah, it has nothing to do with Austrailia. I live in the US and have been waiting (3)weeks and
got some BS excuse that the FDA seized their shipment. What a crock!! cancelled my order and will
stick it out with my X-40 until they get there shit in order.

Please email support@Bathmate.eu for a refund sir. If it ever arrives, keep it for free.

Agust
 
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