Hi All....
I am new to this forum so bare with me for the stupid questions that are to follow:
1. I bought the SizeGenetics extender recently and am having an issue with the DVD as it won't play out the audio portion of the video. I emailed Customer Support and they said there is no audio, which I find very hard to believe.
2. I tried calling the US based number and there is no answer. Does anyone have the correct number?
3. How are you suppose to measure out with the rods? Since my audio portion of the DVD does not work, I do not know how we are supposed to measure the rods given that a twist of the rod is suppose to measure out to something.
Does anyone have the correct customer support line to call? I hate to say it, but I am beginning to think that this product is a scam given the lack of assistance I am currently receiving.
I have a hard time believing that this device is that difficult to use.
Can anyone help me?
Thank you
I am new to this forum so bare with me for the stupid questions that are to follow:
1. I bought the SizeGenetics extender recently and am having an issue with the DVD as it won't play out the audio portion of the video. I emailed Customer Support and they said there is no audio, which I find very hard to believe.
2. I tried calling the US based number and there is no answer. Does anyone have the correct number?
3. How are you suppose to measure out with the rods? Since my audio portion of the DVD does not work, I do not know how we are supposed to measure the rods given that a twist of the rod is suppose to measure out to something.
Does anyone have the correct customer support line to call? I hate to say it, but I am beginning to think that this product is a scam given the lack of assistance I am currently receiving.
I have a hard time believing that this device is that difficult to use.
Can anyone help me?
Thank you