My length master snapped

T

theman6

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Jun 13, 2015
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So i was trying too screw my lm on for my routine and the clamping thing snapped in half...do i get a warranty?
 
Happened to me some time ago.
You should be covered.

Make a picture of the broken LM and send it to MOS support
 
Sorry to hear but that is not a problem, we cover you for life.

Send a message to support@mattersofsize.com and we will send you out a replacement.
 
kyomoto;723437 said:
Wow full on replacement? ;0
Click to expand...

If necessary yes, but in the case of a part only the replacement part will be sent.
 
doublelongdaddy;723520 said:
If necessary yes, but in the case of a part only the replacement part will be sent.
Click to expand...

You guys are awesome. I'm grateful for your guys service and honestly even if I can't use the LM yet I still use its power assist for exercises and it's great. I've even made some new exercises with it
 
kyomoto;723568 said:
You guys are awesome. I'm grateful for your guys service and honestly even if I can't use the LM yet I still use its power assist for exercises and it's great. I've even made some new exercises with it
Click to expand...

We stand behind everything we do!
 
theman6;723175 said:
So i was trying too screw my lm on for my routine and the clamping thing snapped in half...do i get a warranty?
Click to expand...

I believe you got your replacement. Just curious so I want to ask what has your gains been like with the length master?
 
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