bathmate suction

bjwalker · Nov 16, 2013

so i have been using the Bathmate once a day for about 5 days now with no problems. but today when i used it, the suction wouldnt work. when i push it to my body, it sucks on for the first pump but then if i pump after that, it loses its suction. could someone please tell me whats wrong? is there a way i could send it back to Bathmate and get a refund or a replacement model? i have the x40 by the way. im a college student and i spent all of the extra money i had on this. please help when you can, thanks.

Zambrodom3 · Nov 16, 2013

Hmm, why don't you try to mail them to get an answer?

And what do you think is the problem- is it the gaitor?

DLD · Nov 16, 2013

bjwalker;570892 said:
so i have been using the Bathmate once a day for about 5 days now with no problems. but today when i used it, the suction wouldnt work. when i push it to my body, it sucks on for the first pump but then if i pump after that, it loses its suction. could someone please tell me whats wrong? is there a way i could send it back to Bathmate and get a refund or a replacement model? i have the x40 by the way. im a college student and i spent all of the extra money i had on this. please help when you can, thanks.

Sounds like the valve has come dislodged, simply place the pump on a flat surface, and with force, pump until the valve reseats. This may take a few times. If this does not work you may need to take the valve apart and clean it, have you been using any oil products for pumping? If this is the case follow the video directions to cleaning the valve in the stickies in the Bathmate Forum.

DLD · Nov 16, 2013

bjwalker;570892 said:
so i have been using the Bathmate once a day for about 5 days now with no problems. but today when i used it, the suction wouldnt work. when i push it to my body, it sucks on for the first pump but then if i pump after that, it loses its suction. could someone please tell me whats wrong? is there a way i could send it back to Bathmate and get a refund or a replacement model? i have the x40 by the way. im a college student and i spent all of the extra money i had on this. please help when you can, thanks.

Sounds like the valve has come dislodged, simply place the pump on a flat surface, and with force, pump until the valve reseats. This may take a few times. If this does not work you may need to take the valve apart and clean it, have you been using any oil products for pumping? If this is the case follow the video directions to cleaning the valve in the stickies in the Bathmate Forum.

jakb · Nov 16, 2013

Check and see if the valve is loose or stuck in the wrong position first. Sometimes the valve can be stuck in there a bit sideways which would cause this.

bjwalker · Nov 16, 2013

doublelongdaddy;570933 said:
Sounds like the valve has come dislodged, simply place the pump on a flat surface, and with force, pump until the valve reseats. This may take a few times. If this does not work you may need to take the valve apart and clean it, have you been using any oil products for pumping? If this is the case follow the video directions to cleaning the valve in the stickies in the Bathmate Forum.

jakb;570934 said:
Check and see if the valve is loose or stuck in the wrong position first. Sometimes the valve can be stuck in there a bit sideways which would cause this.

ok ill try the flat surface suggestion and see if that works. and no, i have not been using any oil products, just water. and how to you take apart the valve?

DLD · Nov 17, 2013

bjwalker;570982 said:
ok ill try the flat surface suggestion and see if that works. and no, i have not been using any oil products, just water. and how to you take apart the valve?

There is a video showing How to clean your Bathmate

DLD · Nov 17, 2013

bjwalker;570982 said:
ok ill try the flat surface suggestion and see if that works. and no, i have not been using any oil products, just water. and how to you take apart the valve?

There is a video showing How to clean your Bathmate

bjwalker · Nov 18, 2013

doublelongdaddy;571039 said:
There is a video showing How to clean your Bathmate

ive cleaned it and ive tried the flat surface suggestion, still no luck. i might need to just contact Bathmate and try to get a replacement model.

bjwalker · Nov 18, 2013

doublelongdaddy;571039 said:
There is a video showing How to clean your Bathmate

ive cleaned it and ive tried the flat surface suggestion, still no luck. i might need to just contact Bathmate and try to get a replacement model.

bjwalker · Nov 18, 2013

ive tried the flat surface suggestion and ive cleaned it, but still no luck. i think i just need to contact Bathmate and get either a replacement model or a refund.

Deleted member 119539 · Nov 18, 2013

I "break in" the valve every time before using the x40. Just locking and unlocking it side to side to loosen it up. This sorted out all my problems with the pressure. I also read that you want to keep in in the unlock (center) position when not in use as well.

bjwalker · Nov 19, 2013

pjp2002;571160 said:
I "break in" the valve every time before using the x40. Just locking and unlocking it side to side to loosen it up. This sorted out all my problems with the pressure. I also read that you want to keep in in the unlock (center) position when not in use as well.

ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.

bjwalker · Nov 19, 2013

pjp2002;571160 said:
I "break in" the valve every time before using the x40. Just locking and unlocking it side to side to loosen it up. This sorted out all my problems with the pressure. I also read that you want to keep in in the unlock (center) position when not in use as well.

ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.

DLD · Nov 19, 2013

bjwalker;571186 said:
ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.

A good push on a flat surface can also help in reseating a valve.

DLD · Nov 19, 2013

bjwalker;571186 said:
ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.

A good push on a flat surface can also help in reseating a valve.

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