wood wearing out from tightening after only 2 weeks - solutions?

[DLD]

Lightning... I've had this problem for the past year or so and thought it was just normal for the device. How do I get a new replacement version shipped to me? I first purchased my [words=http://www.mattersofsize.com/forum/showthread.php?83577-Length-master-official-order-thread-now-shipping-06-16-2014!!!]LM[/words] when you all had that deal with [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]bathmate[/words] to get a discounted price on both. Thanks

Send you order information and a picture of the chamber to support@mattersofsize.com and they will help you out.