so i have been using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] once a day for about 5 days now with no problems. but today when i used it, the suction wouldnt work. when i push it to my body, it sucks on for the first pump but then if i pump after that, it loses its suction. could someone please tell me whats wrong? is there a way i could send it back to [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] and get a refund or a replacement model? i have the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]x40[/words] by the way. im a college student and i spent all of the extra money i had on this. please help when you can, thanks.
 
bjwalker;570892 said:
so i have been using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] once a day for about 5 days now with no problems. but today when i used it, the suction wouldnt work. when i push it to my body, it sucks on for the first pump but then if i pump after that, it loses its suction. could someone please tell me whats wrong? is there a way i could send it back to [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] and get a refund or a replacement model? i have the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]x40[/words] by the way. im a college student and i spent all of the extra money i had on this. please help when you can, thanks.

Sounds like the valve has come dislodged, simply place the pump on a flat surface, and with force, pump until the valve reseats. This may take a few times. If this does not work you may need to take the valve apart and clean it, have you been using any oil products for pumping? If this is the case follow the video directions to cleaning the valve in the stickies in the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] Forum.
 
bjwalker;570892 said:
so i have been using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] once a day for about 5 days now with no problems. but today when i used it, the suction wouldnt work. when i push it to my body, it sucks on for the first pump but then if i pump after that, it loses its suction. could someone please tell me whats wrong? is there a way i could send it back to [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] and get a refund or a replacement model? i have the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]x40[/words] by the way. im a college student and i spent all of the extra money i had on this. please help when you can, thanks.

Sounds like the valve has come dislodged, simply place the pump on a flat surface, and with force, pump until the valve reseats. This may take a few times. If this does not work you may need to take the valve apart and clean it, have you been using any oil products for pumping? If this is the case follow the video directions to cleaning the valve in the stickies in the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] Forum.
 
Check and see if the valve is loose or stuck in the wrong position first. Sometimes the valve can be stuck in there a bit sideways which would cause this.
 
doublelongdaddy;570933 said:
Sounds like the valve has come dislodged, simply place the pump on a flat surface, and with force, pump until the valve reseats. This may take a few times. If this does not work you may need to take the valve apart and clean it, have you been using any oil products for pumping? If this is the case follow the video directions to cleaning the valve in the stickies in the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] Forum.
jakb;570934 said:
Check and see if the valve is loose or stuck in the wrong position first. Sometimes the valve can be stuck in there a bit sideways which would cause this.

ok ill try the flat surface suggestion and see if that works. and no, i have not been using any oil products, just water. and how to you take apart the valve?
 
Last edited:
ive tried the flat surface suggestion and ive cleaned it, but still no luck. i think i just need to contact [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] and get either a replacement model or a refund.
 
I "break in" the valve every time before using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]x40[/words]. Just locking and unlocking it side to side to loosen it up. This sorted out all my problems with the pressure. I also read that you want to keep in in the unlock (center) position when not in use as well.
 
pjp2002;571160 said:
I "break in" the valve every time before using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]x40[/words]. Just locking and unlocking it side to side to loosen it up. This sorted out all my problems with the pressure. I also read that you want to keep in in the unlock (center) position when not in use as well.

ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.
 
pjp2002;571160 said:
I "break in" the valve every time before using the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]x40[/words]. Just locking and unlocking it side to side to loosen it up. This sorted out all my problems with the pressure. I also read that you want to keep in in the unlock (center) position when not in use as well.

ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.
 
bjwalker;571186 said:
ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.

A good push on a flat surface can also help in reseating a valve.
 
bjwalker;571186 said:
ill give that a shot then before i contact them and see if that works. hopefully it does cuz i really dont want to go through the hassle of talking to customer service.

A good push on a flat surface can also help in reseating a valve.
 
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