Bathmate stopped working

[ma999]

Here is my issue. I have a less than a month old [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] that no longer wants to pump. When it comes up air bubbles galore and almost all the water is gone. Nothing is getting it to stay sucked on. I have zero pubes, I've changed my angle, I tried taking the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]comfort pad[/words] off I still get nothing. I dont know whats changed. I never dropped it and always cleaned it with hot water and soap. I never used a heavy lube only baby oil. I've pumped for 5 weeks in my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] and 3 in this and never had this issue. Any ideas for a fix? Possible bad valve?

 

[Bathmate-Chris]

Hi ma999,

If you can send me your serial number over at;

https://dxproducts.zendesk.com/account/dropboxes/20310626#/dropbox/suggestions/ask

I can check the warranty status and we can hopefully go through some troubleshooting to resolve your issues,
Regards.

 

[ma999]

I will do that when I get home. It's still rather new but should I try taking it a part, clean it ,and put it back together first?

 

[DLD]

I will do that when I get home. It's still rather new but should I try taking it a part, clean it ,and put it back together first?

That would be a good first step, this is where clogging can happen if it is not cleaned. Water will attract dust and dirt and if it becomes trapped in the valve it will interrupt vacuum.

<iframe width="420" height="315" src="//www.youtube.com/embed/L5FOYV39uAg" frameborder="0" allowfullscreen></iframe>

 

[ma999]

I followed that video and no luck. I was very careful taking a part both my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] and [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] and neither have that sponge like mentioned. Is that a [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Hercules[/words]? Well I switched the valve on my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] and put it on my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] and it works and now my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] does not. So will put in a ticket and see about getting a new valve.

 

[DLD]

I followed that video and no luck. I was very careful taking a part both my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] and [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] and neither have that sponge like mentioned. Is that a [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]Hercules[/words]? Well I switched the valve on my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] and put it on my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] and it works and now my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] does not. So will put in a ticket and see about getting a new valve.

Ii am sure they will be happy to send you a new valve.

 

[ma999]

They are sending me a new valve but now this one is acting like it was before and might have to get another one for my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] now if this one is now becoming like the other one.

 

[DLD]

They are sending me a new valve but now this one is acting like it was before and might have to get another one for my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] now if this one is now becoming like the other one.

I love their customer service, so on point!

 

[smerc]

They are sending me a new valve but now this one is acting like it was before and might have to get another one for my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] now if this one is now becoming like the other one.

So you have two going bad total? Are the valves interchangeable between the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] - [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words]?
I would get in touch before they send it off just in case.

 

[ma999]

They are interchangeable. When the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] started going wonky I took out my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words] valve that i knew worked and it put it in the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] and it worked great for a few days. The [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x30[/words] valve never worked in my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]x40[/words]. But now now its kinda back to where it was before. I thoroughly cleaned and no change. They are sending me two valves free of charge so I'm glad they are taking care of me!

 

[smerc]

They are sending me two valves free of charge so I'm glad they are taking care of me!

Some of the quickest support I have seen from a product vendor. [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] should really take notes.

 

[DLD]

Some of the quickest support I have seen from a product vendor. [words=http://www.phallosan.com/shop/catalog/default.php?z=eNortjIxtVKyL0pNszWxMFcrSSxKTy2JL0hMT7U1UisoykyxtbBQSy4tLsnPjS8uKcrMS7dVsgZcMMpbEbo%2C]Phallosan[/words] should really take notes.

No doubt, he must not need money or something. I know how important customer service is to a product. [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98]BathMate[/words] has nailed it, they have become the best customer service I have seen on any product along with [words=https://shop.mattersofsize.com/products/sizegenetics-penis-extender]SizeGenetics[/words]. Customer service is what sells a product.