Penis master service ? e-mail ?

this is what i did send to the penis master e mail service on there website = http://www.handelsanfragen.de/penis.de/contact-form/kontakt.php?Sprache=e


I ordered a penis master pro and the \'\'Anatomic glans chamber with frenulum protection\'\' broke and it is not holding air, so i need new one.

Do i have to pay full prize ?

Thanks.


i did not get any answers

What e-mail sould i sent to if i am having problem ?

thanks

How did it break ? Penimaster might want more details, your original order number..I don't know.
Is epoxy glue a possibility ?
Have you determined that its not a latex part leaking?

i did send my original order number.

the velve just broke off. and i think that it will be difficult to glue it.. so, maybe i just have to buy this at full price

I sent 2 emails months ago.... I cant get any respond from them either....