Paysite problem?

Stretch2theMax · Sep 30, 2005

Dld i went to log in and i entered my info and it would let me in? I went back and check my email where u sent me my info when i join awhile ago and i entered the right stuff. But it still didnt work can u help me out?

PHW6 · Sep 30, 2005

me too, wtf?

jubei · Oct 1, 2005

im back in the same boat, ive already had this problem, i emailed dld, he fixed it but it isnt working again.

J.J. · Oct 1, 2005

Same here

9cyclops9 · Oct 1, 2005

Come on guys, there's a thread just a few posts down from this one about the exact same thing. If you've read the site at all in the last week or so, you'll know that there are a lot of changes happening at MOS, and some of them are still in progress. Give it some time and everything will be back to normal.

Alek · Oct 1, 2005

Most people don't have time to hang out daily at the forums and track what's happening at MOS. Email announcements would have been preffered.

9cyclops9 · Oct 1, 2005

Alek said:
Most people don't have time to hang out daily at the forums and track what's happening at MOS. Email announcements would have been preffered.

It's a sticky at the top of this very forum. It would have taken less time to click the thread than to make a new post about it.

Sorry, we aren't going to bend to your desires because you'd "prefer" email notification. Coming on here and telling us how you'd prefer us to run this board isn't going to change that.

PHW6 · Oct 1, 2005

9cyclops9 said:
It's a sticky at the top of this very forum. It would have taken less time to click the thread than to make a new post about it.

Sorry, we aren't going to bend to your desires because you'd "prefer" email notification. Coming on here and telling us how you'd prefer us to run this board isn't going to change that.

I don't think getting what I pay for is to much to ask.

jubei · Oct 1, 2005

If ive paid for a service, i expect that service, ie to log into the paysite that ive paid for!

I'm not having a go, but customer service is paramount here. Who are you to tell me that i should seek information on why i cant get access to the paysite on a free forums? I shouldnt even have to post on these forums as to why i cant log onto a paid for website, that ive already sought resolution for a problem that has reared its head again.

If there is problems with the paysite, then i expect a resolution to the problem asap.
If there is a problem that cant be fixed straight away then i do expect a personal email telling me why i cant retrieve the service that ive paid for.

9cyclops9 · Oct 1, 2005

Guys, again, the answer to your questions has already been posted. They are working as fast as they can to get these things fixed. What else do you want? MOS is a business, yes, but they're not going to suck your dick because the paysite has a few bugs for a bit. They're working on it. They're working on it. What else do you want them to do, but work on it and post a notice for why it isn't working right?

They're working on it.

Lightning · Oct 2, 2005

We apologize if you had any trouble logging into the members area over the past week. We created a new password management system to help keep track of the members in a much more organized manner and to increase security.

We just emailed all the members that joined Matters of Size the new Password Form to create your new password to work with our new Password management System.

You must use the same email that you signed up with in the password form for your new password to work (most likely the email adress we emailed the form to). Also the Username and Password is Case Sensative, so please type it in the same way you created it.

If you have any problems or did not receive the email from us please email admin@mattersofsize.com and we will resend it.

Remember to also look in your Spam Box for our emails.
Allot of times, our emails end up in the Spam or Bulk Mail email box.

Thanks
MoS

pumaz · Oct 3, 2005

So what do we do if we no longer have access to the email we used when we signed up?

Lightning · Oct 3, 2005

pumaz said:
So what do we do if we no longer have access to the email we used when we signed up?

You must Still know it and Supply us with your real name.

pumaz · Oct 8, 2005

LIGHTNING said:
You must Still know it and Supply us with your real name.

I sent you a PM a couple days ago, but no response.

I understand you guys are still working on things, but I'd like at least hear whats going on so I can get this over with.

KingD · Oct 8, 2005

Yo!! Mine is not working either. Who can help me?

Paysite problem?

Stretch2theMax

0

PHW6

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jubei

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J.J.

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9cyclops9

Guest

Alek

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9cyclops9

Guest

PHW6

0

jubei

0

9cyclops9

Guest

Lightning

@Lightning

pumaz

0

Lightning

@Lightning

pumaz

0

KingD

0

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