I've read about their delay shippment.
I understand their high volume purchase and small company constraint.
I ordered a coupling socket 2 months ago.
They did send me a tracking code, however it got stucked in a stage (60%) for 2 months, the last movement of item being 11 Jan.
They told me they will only be able to launch an investigation after 2 months period with the shipping agency.
Now this period is up and i send numerous emails but THEY JUST IGNORED ME completely.
Anyone can help on this? (i emailed to their support email address). Any other person I can contact?
I am really disappointed. To ignore customer after purchase being made.
I understand their high volume purchase and small company constraint.
I ordered a coupling socket 2 months ago.
They did send me a tracking code, however it got stucked in a stage (60%) for 2 months, the last movement of item being 11 Jan.
They told me they will only be able to launch an investigation after 2 months period with the shipping agency.
Now this period is up and i send numerous emails but THEY JUST IGNORED ME completely.
Anyone can help on this? (i emailed to their support email address). Any other person I can contact?
I am really disappointed. To ignore customer after purchase being made.
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