MoS Shop Support questions

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pd08111997

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Hello @DLD

Can you check in with the shop support?

I have ordered some stuff and it's been 7 days and still not shipped from the store...They don't reply to emails and nothing...

So please let me know what's the case...if this keeps happening... it's hard for me to stay shopping with you guys. Its really frustrating
 
Yep Got the same reply from @DLD that he has nothing to do with sales... maybe some have to move on and find stuff somewhere else...as there are many other sources for the same kind of products.

In My case...today is the 7th day and have got no email reply and the product is still not being shipped from the warehouse... Its insane how people
 
pd08111997 said:
Yep Got the same reply from @DLD that he has nothing to do with sales... maybe some have to move on and find stuff somewhere else...as there are many other sources for the same kind of products.

In My case...today is the 7th day and have got no email reply and the product is still not being shipped from the warehouse... Its insane how people
Click to expand...

I spoke at length via email with the customer service and they said it is DHL that is messing up and delaying in picking up the parcel of the customers. @pd08111997 I've sent you a private message on the forum just now and I included my email address. I will appreciate if you respond to it by sending me your email address too.
 
pd08111997 said:
Yep Got the same reply from @DLD that he has nothing to do with sales... maybe some have to move on and find stuff somewhere else...as there are many other sources for the same kind of products.

In My case...today is the 7th day and have got no email reply and the product is still not being shipped from the warehouse... Its insane how people
Click to expand...

Send me an email here I will pressure the MoS Shop on your behalf. markmark1425@live.com Make sure you send the email with the same email address you used in placing your order.
 
@Di Ablo Yep I did got the label created email on 31 July or so...and it's still not picked up... in tracking Shows USPS is waiting for the parcel to arrive.
 
pd08111997 said:
@Di Ablo Yep I did got the label created email on 31 July or so...and it's still not picked up... in tracking Shows USPS is waiting for the parcel to arrive.
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Everything will be sorted. Just exercise some patience. I've contacted them and I've also informed @DLD about it
 
Atleast the support can reply on email and tell us about that... instead of ignoring...we could have the idea of when the package will be shipped. Or else we can find some other site as well ... They said that only one stuff was not in supply so i said that's fine ship rest of the products...but even that hasn't been done...

And if you guys are getting reply from support them what's issue in support directly replying to our emails?... Or every time we have to contact through you guys?...

And about the patients...it's been 7 days ..the order hasn't left the warehouse...most of you compitition delivers the order by this time... So atleast get a good reason to retain your customer guys...
 
The thing is I will be traveling this Wednesday so I don't have much time to wait... as once I go i won't be able to get receive the product and have to stop about a 45 days to get back...so it's really tough situation for me now...if they would have let me know before...I would have got some similar sleeves from lg hanger atleast they are fast and responsive...will wait for today and if not shipped then i have no other option than to cancel the order...and get going...pets see what happens... As after regular contact yesterday the sales team said that they will ship it by today...but hasn't done yet...so let's see what happens.
 
I do understand the process and it would have been sorted out way early if the support replied with issue so can go around that...but nope...they just ignore their customers... Great strategy
 
pd08111997 said:
I do understand the process and it would have been sorted out way early if the support replied with issue so can go around that...but nope...they just ignore their customers... Great strategy
Click to expand...
Me too! I ordered a duroring (cockring) middle of july. Support said it would be shipped this week. Haven't heard a word from them. I will start shopping somewhere else. Anyone know of a good place to order cockrings?
 
BUZZBAIT said:
Me too! I ordered a duroring (cockring) middle of july. Support said it would be shipped this week. Haven't heard a word from them. I will start shopping somewhere else. Anyone know of a good place to order cockrings?
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@DLD, this is the 4th person complaining about the MoS Shop.
 
BUZZBAIT said:
Me too! I ordered a duroring (cockring) middle of july. Support said it would be shipped this week. Haven't heard a word from them. I will start shopping somewhere else. Anyone know of a good place to order cockrings?
Click to expand...

What is happening with the MoS Shop is a minor problem. You shouldn't walk away because of this. Can you send me an email at markmark1425@live.com and including your order deals so I can follow up with your item?
 

I've contacted them and I also CC your email address. I will be contacting them daily until your Duro RIngs are delivered. I sincerely apologize for the inconvenience.
 
I hope people are checking spam box. I sent a message to the shop to reply here
 
The Durorings are the best cockrings I have found and this is my second order. First order was a few years ago, don't remember when I ordered but delivery was not a problem. Looking forward to delivery.
 
BUZZBAIT said:
The Durorings are the best cockrings I have found and this is my second order. First order was a few years ago, don't remember when I ordered but delivery was not a problem. Looking forward to delivery.
Click to expand...

Be sure to check spam box for emails
 
BUZZBAIT said:
The Durorings are the best cockrings I have found and this is my second order. First order was a few years ago, don't remember when I ordered but delivery was not a problem. Looking forward to delivery.
Click to expand...

Girth bands from LG hanger is worth it.. MOS is getting worst day by day According to me...they need to improve their system or will lose many customers for sure.
 
BUZZBAIT said:
Spam box checked nothing found. Thanks for your assistance with this matter. God bless you.
Click to expand...

Just sent them another email. It seems yhere is a slight delay with DHL shipping. The shop is on it now
 
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