No Reply from Support. Missing Items from package delivered. Hello?

youtellmehow

New member
Hello,

I received my order late 2020 but I have still not received the weights. Also no instructions in the box. Am I expected to just go figure it out on my own?? Any instruction I've found here are minimal and not written very well. All of the rubber sleeves have ripped within the first couple of months. Am I doing it wrong? Zero instruction.. You guys really need to do better in the support area. I emailed you months ago. Can you please send me the wights!? Or at least provide an explanation?
 
Last edited:
Hello,

I received my order late 2020 but I have still not received the weights. Also no instructions in the box. Am I expected to just go figure it out on my own?? Any instruction I've found here are minimal and not written very well. All of the rubber sleeves have ripped within the first couple of months. Am I doing it wrong? Zero instruction.. You guys really need to do better in the support area. I emailed you months ago. Can you please send me the wights!? Or at least provide an explanation?

There are videos, instructions, links in the product description on the product page. You can contact sales@mattersofsize.com about the weights.

The rubber sleeves last on average of 2-3 months.
 
General chit-chat
Help Users
  • No one is chatting at the moment.
  • MoS Notifier MoS Notifier:
    Percules is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    somyathakurs is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    aceofknaves is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    jastinbibars is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    pepracticer is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Dyl150 is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Wasper55 is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Schepot is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Fallout is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    pussypounder903 is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Anomynous is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Sheemasharmaa is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Jaimeroane is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Southfork is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Chinkiminki is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    skerz is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    greenman23 is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    hannahhardy is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Lotus309 is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    DoubleA is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Tempacc is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    zoink is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    FKBL is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Blacked1216 is our newest member. Welcome!
  • MoS Notifier MoS Notifier:
    Tandansonny is our newest member. Welcome!
      MoS Notifier MoS Notifier: Tandansonny is our newest member. Welcome!
      Back
      Top