I recently ordered the stealth stretcher bundle and upon opening the package I saw that the rods were bent. I had to use pliers to adjust. And after trying using it the second time one of the rods broke. I contacted sales@mattersofsize.com and buymos@gmail.com and nobody has hit me back up. Do they ever check to see if the products aren’t defective before shipping it out? Am I able to get a replacement stretcher?