I order the stealth stretcher but the rods were defective.

rmrzsa97

New member
I recently ordered the stealth stretcher bundle and upon opening the package I saw that the rods were bent. I had to use pliers to adjust. And after trying using it the second time one of the rods broke. I contacted sales@mattersofsize.com and buymos@gmail.com and nobody has hit me back up. Do they ever check to see if the products aren’t defective before shipping it out? Am I able to get a replacement stretcher?
 

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I recently ordered the stealth stretcher bundle and upon opening the package I saw that the rods were bent. I had to use pliers to adjust. And after trying using it the second time one of the rods broke. I contacted sales@mattersofsize.com and buymos@gmail.com and nobody has hit me back up. Do they ever check to see if the products aren’t defective before shipping it out? Am I able to get a replacement stretcher?

Woah. Sorry to hear that. @DLD and his sales team should be getting back to you soon.
 
Okay, I'm really curious about the photos. The new Stealth has the golden (higher zinc and copper for the golden sheen) standard now and not the normal stainless steel?
 
Send me an email with your name, order number, address, photos of the issue, and a brief write out on what's wrong. Send to guru.dld@gmail.com and I will deal with the rest quickly.
 
I got it and sent to sales. You should get a new message soon.
 
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