So, I used my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] today for the first time in a few weeks, and it kinda shocked me what was going on with it once I got in the shower. I was about to start up on DLDs hardcore [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] stretches, when I noticed the rubber seal on the bottom coming off. So I started up on the exercises, and by the time I got to set 3, the seal had fallen off completely. Also, when I pumped up to where I usually do, I noticed the valve at the top of the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] was leaking air into the chamber, making the stretches less effective. What should I do? I've only had the thing since about March or February this year.
Bathmate falling apart
- Thread starter bluetard117
- Start date
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- Tags
- bath mate bath-mate bathmate bathmate goliath bathmate herc bathmate hercules bathmate hydromax doublelongdaddy effective exercises hydro max hydro-max hydromax hydromax extreme hydromax x20 hydromax x30 hydromax x30 xtreme hydromax x40 hydromax x50 hydromax xtreme shower support x20 x30 x40 x50 xtreme
"Good day Ben,
You will need to contact the company you purchased it from to have it replaced as it has a 1 year warranty.
If you purchased it from us please provide us with your order ID.
Tim"
This was the canadian website I think. Was there a different email to speak to the UK website, because I remember my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] coming from overseas.
You will need to contact the company you purchased it from to have it replaced as it has a 1 year warranty.
If you purchased it from us please provide us with your order ID.
Tim"
This was the canadian website I think. Was there a different email to speak to the UK website, because I remember my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] coming from overseas.
stillwantmore
Well-known member
doublelongdaddy;398207 said:
Doing that right now.
Ok, so I reglued the rubber seal to the opening of the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words], and I noticed that there was an original residue from the previous adhesive material that had the seal on there in the first place. So I superglued the rubber seal back on, only to have it fall off again today during my session, this time, with the previous adhesive attached to the seal, and the rim of the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] now totally residue, and padded seal free. I mean, dont get me wrong, I love my [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words], but I emailed and sent photos to the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] in the UK where I ordered it from, and all I got was a response saying, "Our engineers are looking at the problem now." And that was about two months ago, when the thing first started giving me problems with the rubber seal and the valve.
So so far, customer support has been...lacking, to say the least.
So so far, customer support has been...lacking, to say the least.
blue,
thank you for bringing this up. I am having the exact same issue with the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] as you are and the customer service has been extremely subpar, I emailed them and they asked for pictures so I sent pictures and they lost the email and after a week I re-emailed them if they received the pictures and they did not so they asked for another set of pictures several days ago, I've been inquiring recently with no response now.
I am getting extremely frustrated.
thank you for bringing this up. I am having the exact same issue with the [words=https://officialhydromaxpump.com/?uid=6&oid=2&affid=98 ]Bathmate[/words] as you are and the customer service has been extremely subpar, I emailed them and they asked for pictures so I sent pictures and they lost the email and after a week I re-emailed them if they received the pictures and they did not so they asked for another set of pictures several days ago, I've been inquiring recently with no response now.
I am getting extremely frustrated.
Blue did you get a response yet? I got an email back yesterday finally, and they are sending me a new one.
Nope, nothing yet, the most recent email I got from them was a while ago, saying their engineers are still looking into the problem.
keep emailing them that's what i did maybe they will send you a replacement too