My order hasn't arrived in 5 months...

"We have received notice that the originating post is preparing to dispatch this mail piece."

This is what the latest update looks like, it's remained like that for 2-3 months now.
The order I placed was for a lengthmaster hanger only, I was really looking forward to getting it.
Why is it taking so long?

"
Pre-Shipment

Origin Post is Preparing Shipment"
This is also written on the tracking website description of the product. Been like that for many months.

bump

train spot said:

bump

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Welcome to the Customer Care and Support Forum.

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