I order the stealth stretcher but the rods were defective.

rmrzsa97 · May 1, 2025

I recently ordered the stealth stretcher bundle and upon opening the package I saw that the rods were bent. I had to use pliers to adjust. And after trying using it the second time one of the rods broke. I contacted sales@mattersofsize.com and buymos@gmail.com and nobody has hit me back up. Do they ever check to see if the products aren’t defective before shipping it out? Am I able to get a replacement stretcher?

oldandlively · May 1, 2025

rmrzsa97 said:
I recently ordered the stealth stretcher bundle and upon opening the package I saw that the rods were bent. I had to use pliers to adjust. And after trying using it the second time one of the rods broke. I contacted sales@mattersofsize.com and buymos@gmail.com and nobody has hit me back up. Do they ever check to see if the products aren’t defective before shipping it out? Am I able to get a replacement stretcher?

Woah. Sorry to hear that. @DLD and his sales team should be getting back to you soon.

oldandlively · May 1, 2025

Okay, I'm really curious about the photos. The new Stealth has the golden (higher zinc and copper for the golden sheen) standard now and not the normal stainless steel?

rmrzsa97 · May 1, 2025

It’s stainless steel

DLD · May 1, 2025

Send me an email with your name, order number, address, photos of the issue, and a brief write out on what's wrong. Send to guru.dld@gmail.com and I will deal with the rest quickly.

rmrzsa97 · May 1, 2025

DLD said:
Send me an email with your name, order number, address, photos of the issue, and a brief write out on what's wrong. Send to guru.dld@gmail.com and I will deal with the rest quickly.

I sent it through my other email address. I included a brief description with everything you asked

DLD · May 2, 2025

rmrzsa97 said:
I sent it through my other email address. I included a brief description with everything you asked

No. Send to me so I can fix this. Guru.dld@gmail.com

rmrzsa97 · May 2, 2025

DLD said:
No. Send to me so I can fix this. Guru.dld@gmail.com

That’s what I said, I sent it through my other email address

rmrzsa97 · May 2, 2025

DLD said:
No. Send to me so I can fix this. Guru.dld@gmail.com

Check your email

rmrzsa97 · May 2, 2025

DLD said:
No. Send to me so I can fix this. Guru.dld@gmail.com

DLD · May 2, 2025

I got it and sent to sales. You should get a new message soon.

rmrzsa97 · May 2, 2025

DLD said:
I got it and sent to sales. You should get a new message soon.

Appreciate it

DLD · May 2, 2025

rmrzsa97 said:
Appreciate it

Never a problem

I order the stealth stretcher but the rods were defective.

rmrzsa97

New member

Attachments

oldandlively

Age in PE is just a number

oldandlively

Age in PE is just a number

rmrzsa97

New member

DLD

Double Long Daddy, The Guru

rmrzsa97

New member

DLD

Double Long Daddy, The Guru

rmrzsa97

New member

rmrzsa97

New member

rmrzsa97

New member

Attachments

DLD

Double Long Daddy, The Guru

rmrzsa97

New member

DLD

Double Long Daddy, The Guru

Settings Notifications

Options