I think I broke my silistretcher ?!!

Hey dld lighting i think I broke my silistretcher the knob piece popped and it’s completely off the piston did I actually break it or can it be fixed ? Please message me as soon as you can because I want to get back to using this thing I hope it’s not broken :/
 
Wow just got an email with a replacement piston being sent !! Thank you guys this is greatly appreciated I will be more cautious with this one as this is by far my favorite device I’ve used in pe right next to my pumps ??
 
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    Hi,how do i contact customer service ? I bought everthing 5 days ago and my pump does not hold ..i watched video how to fix it it still doesnot work .im hoping they send me a new one since i save up for 6 months to get it and dont have 40 more dollars to buy a new one ...thats all i need ,thanks ...the sooner the better please ..id like to have better results since im following the programm but have to pump it and lock it every couple of minutes ..
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