Order hasn't shipped

N

Natak

New member

• Mar 17, 2026

• #1

Hi,
I'm writing to get an update on the order PPC-334789 I placed on February 27th. I've already tried via email with no luck. I've paid extra to get it in "4-5 business days" (internationally) and all I know is that "a label has been created" i.e. UPS hasn't even received the package yet. What's happening? Can you help?
Thanks a lot in advance.
Best regards

 

oldandlively

Age in PE is just a number

Staff member

• Mar 17, 2026

• #2

@DLD mind checking up for the brother's order?

 

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Mar 18, 2026

• #3

Natak said:

Hi,
I'm writing to get an update on the order PPC-334789 I placed on February 27th. I've already tried via email with no luck. I've paid extra to get it in "4-5 business days" (internationally) and all I know is that "a label has been created" i.e. UPS hasn't even received the package yet. What's happening? Can you help?
Thanks a lot in advance.
Best regards

Click to expand...

Send me an email with your name, your address your order number and the issue with your product
Guru.dld@gmail.com

 

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Mar 19, 2026

• #4

Send me an email with your name, your address your order number and the issue with your product
Guru.dld@gmail.com

 

N

Natak

New member

• Mar 23, 2026

• #5

DLD said:

Send me an email with your name, your address your order number and the issue with your product
Guru.dld@gmail.com

Click to expand...

Email sent, thanks a lot in advance

 

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Mar 24, 2026

• #6

I never got your email.Please send it again. Be sure to send to guru.dld@gmail.com. include your name, address, order number.And the issue

 

N

Natak

New member

• Mar 25, 2026

• #7

Weird. I sent it again, you should have it now

 

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Mar 25, 2026

• #8

Natak said:

Weird. I sent it again, you should have it now

Click to expand...

Yes, I sent it through, and i'm waiting for a response

 

N

Natak

New member

• Mar 31, 2026

• #9

Any news? Still nothing on my side, 5th week...

 

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Apr 1, 2026

• #10

Natak said:

Any news? Still nothing on my side, 5th week...

Click to expand...

I will double check for you I'm not sure what's going on but I will get you an answer

 

N

Natak

New member

• Apr 9, 2026

• #11

Hi, any luck in getting an answer?

 

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Apr 9, 2026

• #12

Natak said:

Any news? Still nothing on my side, 5th week...

Click to expand...

I don't think her messages are making it to me. Do me a favor and send me all your information again. Name address order number. And what the problem is, and I will personally call her and make sure she gets it done

 

N

Natak

New member

• Monday at 9:27 AM

• #13

I've sent you all the details again

 

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Monday at 5:44 PM

• #14

Natak said:

I've sent you all the details again

Click to expand...

Thank you.I will send it to her and then call her.And make sure she gets it

 

H

Hiaslayer

New member

• Tuesday at 2:48 AM

• #15

Same here

Just sent an email to

guru.dld@gmail.com

 

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Last edited: Tuesday at 2:56 AM

DLD

Double Long Daddy, The Guru

Staff member

Super Moderator

• Tuesday at 5:02 PM

• #16

On it