Order hasn't shipped

[Natak]

Hi,
I'm writing to get an update on the order PPC-334789 I placed on February 27th. I've already tried via email with no luck. I've paid extra to get it in "4-5 business days" (internationally) and all I know is that "a label has been created" i.e. UPS hasn't even received the package yet. What's happening? Can you help?
Thanks a lot in advance.
Best regards

 

[oldandlively]

@DLD mind checking up for the brother's order?

 

[DLD]

Hi,
I'm writing to get an update on the order PPC-334789 I placed on February 27th. I've already tried via email with no luck. I've paid extra to get it in "4-5 business days" (internationally) and all I know is that "a label has been created" i.e. UPS hasn't even received the package yet. What's happening? Can you help?
Thanks a lot in advance.
Best regards

Send me an email with your name, your address your order number and the issue with your product
Guru.dld@gmail.com

 

[DLD]

Send me an email with your name, your address your order number and the issue with your product
Guru.dld@gmail.com

 

[Natak]

Send me an email with your name, your address your order number and the issue with your product
Guru.dld@gmail.com

Email sent, thanks a lot in advance

 

[DLD]

I never got your email.Please send it again. Be sure to send to guru.dld@gmail.com. include your name, address, order number.And the issue

 

[Natak]

Weird. I sent it again, you should have it now

 

[DLD]

Weird. I sent it again, you should have it now

Yes, I sent it through, and i'm waiting for a response

 

[Natak]

Any news? Still nothing on my side, 5th week...

 

[DLD]

Any news? Still nothing on my side, 5th week...

I will double check for you I'm not sure what's going on but I will get you an answer

 

[Natak]

Hi, any luck in getting an answer?

 

[DLD]

Any news? Still nothing on my side, 5th week...

I don't think her messages are making it to me. Do me a favor and send me all your information again. Name address order number. And what the problem is, and I will personally call her and make sure she gets it done

 

[Natak]

I've sent you all the details again

 

[DLD]

I've sent you all the details again

Thank you.I will send it to her and then call her.And make sure she gets it

 

[Hiaslayer]

Same here

Just sent an email to

guru.dld@gmail.com

 

[DLD]

On it

 

[Hiaslayer]

Still issues. I just sent an email. It says it arrives today but the parcel is still in the US. I ordered it to Europe.

 

[Hiaslayer]

Arrived yesterday

 

[Natak]

Thank you.I will send it to her and then call her.And make sure she gets it

Hi, still nothing in my case. How long can this seriously take? It's been 9 weeks instead of 5 days. If it's not fixed by next week I'll need a refund. Thanks for your understanding

 

[DLD]

On it

Hi, still nothing in my case. How long can this seriously take? It's been 9 weeks instead of 5 days. If it's not fixed by next week I'll need a refund. Thanks for your understanding

Send me another email with your order number. Your name in the address and I will send you a way to cancel your order

 

[Natak]

Email sent. Waiting for the instructions to get a full refund. Thanks

 

[DLD]

Email sent. Waiting for the instructions to get a full refund. Thanks

Did you send to guru.dld@gmail.com because I have I have gotten no email

 

[DLD]

Email sent. Waiting for the instructions to get a full refund. Thanks

Did you send to guru.dld@gmail.com because I have I have gotten no email

Did you send to guru.dld@gmail.com because I have I have gotten no email