When will my order ship out?

[rmrzsa97]

I purchased a mity vac 1.75” pump on the 26th of August but it hasn’t shipped out yet. My order number is #PPC-333647

 

[oldandlively]

Thanks for bringing it to our attention, brother. @DLD will get the sale's team to provide the info shortly.

 

[DLD]

Send me your name in the dress and order number and I will take care of this for you simply send me an email to guru.dld@gmail.com

 

[rmrzsa97]

Send me your name in the dress and order number and I will take care of this for you simply send me an email to guru.dld@gmail.com

I didn’t receive a notification that you guys replied to this thread, just checked it. I sent that email requesting an order cancelation

 

[oldandlively]

Hey @DLD. Mind resolving this for the brother with Shenna for the cancellation? Hope it's not too late if the sale department has already processed the order.

 

[DLD]

I already did that, so he should hear back from her today sometime

 

[rmrzsa97]

I already did that, so he should hear back from her today sometime

l still haven’t gotten an email or response confirming the cancelation

 

[DLD]

l still haven’t gotten an email or response confirming the cancelation

Send it to me and I will forward it to sales Guru.dld@gmail.com

 

[rmrzsa97]

Send it to me and I will forward it to sales Guru.dld@gmail.com

I already mentioned a couple of days ago that I emailed you the order number and my address and also requesting the cancellation

 

[DLD]

I already mentioned a couple of days ago that I emailed you the order number and my address and also requesting the cancellation

They're taking care of it now.So have no worries

 

[rmrzsa97]

They're taking care of it now.So have no worries

Bro it’s been 5 days now and I still haven’t gotten my refund

 

[DLD]

Bro it’s been 5 days now and I still haven’t gotten my refund

I will see what the problem is.I sent it to them last week so they should have gotten it. Resend me your message again as the last one I deleted cuz.I thought it was all set. Just send me the original email.And I'll send it to her and get her on the phone.So we can work this out

Guru.dld@gmail.com

 

[rmrzsa97]

I will see what the problem is.I sent it to them last week so they should have gotten it. Resend me your message again as the last one I deleted cuz.I thought it was all set. Just send me the original email.And I'll send it to her and get her on the phone.So we can work this out

Guru.dld@gmail.com

I resent it

 

[rmrzsa97]

I will see what the problem is.I sent it to them last week so they should have gotten it. Resend me your message again as the last one I deleted cuz.I thought it was all set. Just send me the original email.And I'll send it to her and get her on the phone.So we can work this out

Guru.dld@gmail.com

Bro what crappy customer service, I STILL haven’t gotten back my refund

 

[DLD]

Bro what crappy customer service, I STILL haven’t gotten back my refund

I talked with her yesterday when I sent your information and she told me she's on it.

 

[oldandlively]

Bro what crappy customer service, I STILL haven’t gotten back my refund

Brother, do check up on your email. Both DLD and I have contacted the sale's team and she acknowledged the issue. Do check you inbox/spam box to ensure the explanation or refund is processed.