dont get answer

I bought the silistretcher last week but I want to refund it, its still on the way, but I wont get answer back from sales@mattersofsize.com
Anyone that can help, it doesnt fit my life situation right now to buy it

No worries, Can you provide your order number or the email used to place the order. I can look up your order status and get this refunded for you. However, if the order has been shipped you will need to return it. I will send you a return label via email (for domestic orders only)
 
325090 is the number its been shipped

Yes, your order is in transit to you, the delay is shipping not MOS just to be clear. Many international orders will not arrive on time due to customs clearance and other logistics issues. When you receive the order you can reject it, or don't pay the duty fees. This way the item will be sent back via the Postal service.

Once you have rejected or refused your package please let me know at sales@mattersofsize.com Or here. Your tracking status will update as failed delivery we will know to refund you. However, you must notify us, please.
 
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