timber1981

0
Registered
Joined
Jul 11, 2010
Messages
75
Recently started using my phallosan again to help correct some retraction issues I've been having from severe overtraining.

Back when I originally bought my unit, they had advertised that you would get free set of the rubber things. Months passed and I never received them. I emailed them, and it took them 8 days to reply to a simple question. They asked me the size I need and my shipping address, and they would send them. They never came.
I got tired of waiting, so I just paid for some new ones, and once they got some money, they were all over my order and shipped it to me asap.
Problem was, they shipped me the small size which was not going to work. Emailed them again, took 3 days to respond, told them about the incorrect order, and never heard from them again.

Now here we are, well over a year later, and I had ordered some new rubber sleeves once again. This time I got the correct ones.

I used it for several days, then one of the tension rods came apart. I emailed them 6 times now, and surprise surprise, no answer.

Great product, but the most terrible service I have ever encountered. So now I'm stuck with a product that is useless because the manufacturer can't take the time to respond to a simple email about a broken part.
 
A good indicator of how devoted they are to providing support for their product is to look at how active their rep Julian is on these boards. Last time he posted was October of last year....lol

If they had an actual page on their website that you could order replacement parts it wouldn't be a big deal if they never answered emails or phone calls, but that is not the case.

I don't like going around bashing a product or their service, but in this case my complaints are fairly reasonable from my perspective.
 
huge-girth;652167 said:
The Phallosan is useless and I see them losing their position on MOS if they don't adjust. I suggest you buy a length master and use it for 1 hour daily.

I agree their device might sell like hot cakes and they must be making millions. But if they cannot support the brotherhood of MOS they should be doomed.
 
huge-girth;652167 said:
The Phallosan is useless and I see them losing their position on MOS if they don't adjust. I suggest you buy a length master and use it for 1 hour daily.

I've had no problems at all to get in touch with their support. But I contacted their German support, not the international one. And the PF is definitely not useless. Combined with a solid, SRT-Style routine, it will bring you great gains.
 
MoS-Newbie;652230 said:
I've had no problems at all to get in touch with their support. But I contacted their German support, not the international one. And the PF is definitely not useless. Combined with a solid, SRT-Style routine, it will bring you great gains.
Well I agree PF is the best ads ever made. Thank you I will contact the German support.
 
Unbelievably excellent product but customer service is poor. We have tried over and over to get better service but I guess they rest on the laurels that their product is so good they do not need to give great customer service. If they would only change this policy and see customer service being just as important as the quality of their product their business would explode.
 
Of what use is a product without meaningful customer support? I need all you Phallosan users to tell us about your gains. None of you is confident enough to boast of gains.
 
Well I started with PE on May 7th this year. So obviously I can't report any gains yet, since I don't want to measure any time soon (measuring too often can be very discouraging). I already own the LengthMaster and the Phallosan Forte. And my BathMate X30 and the Miracle Slider Extender (to make use of the awesome Phallogenetics mod) are ordered and on the way.

Currently I'm doing a stretching routine with the LM, consisting of normal, bundled and rotary stretches (and some behind the heels stretches) and after that, I'm wearing the PF at least 8 hours a day. Most days I get even more hours in, about 12-16.

And as soon as the BM and the Miracle Slider arrive, I'll add them to my SRT-Style routine. Using the BM to do Hardcore Stretches and the Miracle Slider for High Tension - High Duration work. Up to 3 hours on very high tension with the Phallogenetics mod and then switching over to the PF for the rest of the day and night. The PF takes on a very important part of this routine, healing in an elongated state! I don't think the routine would be as successful without it!

With these 4 tools, I have the most powerful PE devices on my hands and I've put them into a solid routine. I'll reveal my gains (and my full routine and log) at the end of this year =)

But I agree with you, I think the PF by itself will not give anyone the gains they wish for. And it's sad that their customer support isn't spot on! Of all the available PE tools, the PF is the only one that's listed as a medical device. And their homepage is very well made too. I really don't know why they neglect service for the Brotherhood :/ Maybe they don't want to make business with "shady" PE boards, you know? I mean the fact that a man actually CAN enlarge his penis has not reached the public yet! Also there is competition on this site in form of the Size Genetics, maybe they don't want to deal with that?

Greetings!
 
It is the combination of the tools and exercises that bring great gains. Anything done alone will bring minimal results. This is why SRT is written the way it is.
 
doublelongdaddy;652531 said:
It is the combination of the tools and exercises that bring great gains. Anything done alone will bring minimal results. This is why SRT is written the way it is.

Short summary of my long post =D
 
MoS-Newbie;652440 said:
Well I started with PE on May 7th this year. So obviously I can't report any gains yet, since I don't want to measure any time soon (measuring too often can be very discouraging). I already own the LengthMaster and the Phallosan Forte. And my BathMate X30 and the Miracle Slider Extender (to make use of the awesome Phallogenetics mod) are ordered and on the way.

Currently I'm doing a stretching routine with the LM, consisting of normal, bundled and rotary stretches (and some behind the heels stretches) and after that, I'm wearing the PF at least 8 hours a day. Most days I get even more hours in, about 12-16.

And as soon as the BM and the Miracle Slider arrive, I'll add them to my SRT-Style routine. Using the BM to do Hardcore Stretches and the Miracle Slider for High Tension - High Duration work. Up to 3 hours on very high tension with the Phallogenetics mod and then switching over to the PF for the rest of the day and night. The PF takes on a very important part of this routine, healing in an elongated state! I don't think the routine would be as successful without it!

With these 4 tools, I have the most powerful PE devices on my hands and I've put them into a solid routine. I'll reveal my gains (and my full routine and log) at the end of this year =)

But I agree with you, I think the PF by itself will not give anyone the gains they wish for. And it's sad that their customer support isn't spot on! Of all the available PE tools, the PF is the only one that's listed as a medical device. And their homepage is very well made too. I really don't know why they neglect service for the Brotherhood :/ Maybe they don't want to make business with "shady" PE boards, you know? I mean the fact that a man actually CAN enlarge his penis has not reached the public yet! Also there is competition on this site in form of the Size Genetics, maybe they don't want to deal with that?

Greetings!

You are on your way to greatness. Keep us posted.
 
In the next week we will be taking over customer service for Phallosan so there are no more issues. LIGHTNING is putting this together for us so than him when it happens. The Phallosan is too good of a product to fire them, I would rather us take over their customer service so the product is perfect.
 
A quick feedback. I bought the Phallosan around 18th of june and received it three days ago. It was sent from Malta (I'm in France).

I tried to put it but didn't succeed for the moment (it slips, but I'll learn quickly. Every PE tools has its learning curve).

About the email support: I sent an email to the PF customer support at end of june to ask if I would receive it before I leave on holiday.
They answered by email the next day and gave me a quite accurate delivery date (I received the PF the day after the date they mentioned).

So, all in all, it's quite a positive feedback. I agree that price seems too high when you see components... it's just molded plastic. I'll see in a few months if this investment was a good one.
 
Doundar;653214 said:
I'll see in a few months if this investment was a good one.

It is a good investment. The phallosan even by itself has shown results, at least according to their studies. I recommend everyone who is still in doubt to check out this page, especially the video:

References & Press on PHALLOSAN® forte penis enlargement - PHALLOSAN® forte

Yes, the price is pretty high. But after all, it is a proven medical device! And producing stuff like that in Germany has it's price.

Now, since we are here at the Brotherhood, you always have to see the whole picture. Think of the possibilities that the Phallosan gives you when you combine it with the SRT-Routine. SRT is the way to go to make the fastest possible gains! Combining everything we know so far in an optimal way!

No matter how stubborn your penis is, it HAS to grow when you combine the best pieces of PE equipment and the most effective exercises.

The LengthMaster, the SizeGenetics, BathMate, Phallosan Forte... Each one of these produce gains on their own. But combine them, and everyone can reach their goal size in less than 2 years (except when you want to get to DLD's size). I mean, what does it take for most men to reach the glorious size of 8x6 inches? Most guys will need to gain 2-3 inches in length and 1-1.5 inches in girth. That's totally possible. With that size, you're already bigger than __________ (Adorable girl sucks on his giant cock - MONSTERCOCKZ.COM) Every inch above that size is just for our ego ;)

Ok as you can see, I can get really passionate about this whole thing sometimes =D

Greetings!
 
Last edited:
I changed the name of this thread to reflect the new customer service we will have here in the coming days.
 
Back
Top Bottom