New order - only one glans protector cap

gnome2

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Jul 27, 2014
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Hey guys.

I just got my PF today - I DID order through the brotherhood of course :)

But while the package had all the extra sleeves in the back, it is missing the second protector cap.

Wondering if others experienced this?
 
I ordered through the brotherhood as well and only got one as well. I did get the extra sleeves in the back. Was it suppose to come with an extra cap? I need to check the site

I just checked the site and it states 2
 
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I got an email back from Phallosan support and they said that they included 2 caps for new customers and would get one sent out to me right away. I received an email right after with the order number for the additional cap. This is what I would consider top notch customer service. Gnome, if you send them an email they will likely get yours out to you as well
 
Lookn4girth;741100 said:
I got an email back from Phallosan support and they said that they included 2 caps for new customers and would get one sent out to me right away. I received an email right after with the order number for the additional cap. This is what I would consider top notch customer service. Gnome, if you send them an email they will likely get yours out to you as well

Excellent to hear that our partners are doing good job! Thanks for letting is know! I hope you are really loving the Phallosan.
 
doublelongdaddy;741114 said:
Excellent to hear that our partners are doing good job! Thanks for letting is know! I hope you are really loving the Phallosan.

This is how customer service is suppose to be,;)It is working great so far. Have it on as I am typing this
 
Lookn4girth;741117 said:
This is how customer service is suppose to be,;)It is working great so far. Have it on as I am typing this

That is our biggest demand with affiliates that their customer service is top notch!
 
Wanted to give an update on this. I received my additional protector cap in the mail today. You can't ask for better service IMO.

Gnome, did you ever request yours?
 
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