I think they sent me a broken product

bigger7757

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Jul 4, 2014
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Worked great for the first week then I kept losing suction quickly after a few minutes. The I lost suction immediately when I took off the bulb. I ordered the hose thinking it was the valve and it still does the same fucking thing. Has anyone else had a similar problem? Once again, I will get suction with the bulb but right when I turn it to lock in the suction it immediately loses all suction. I shouldn't have to pay another $100 to replace the gland chamber when they sent me a dysfunctional product.
 
bigger7757;706252 said:
Worked great for the first week then I kept losing suction quickly after a few minutes. The I lost suction immediately when I took off the bulb. I ordered the hose thinking it was the valve and it still does the same fucking thing. Has anyone else had a similar problem? Once again, I will get suction with the bulb but right when I turn it to lock in the suction it immediately loses all suction. I shouldn't have to pay another $100 to replace the gland chamber when they sent me a dysfunctional product.

Send them an email with your issue and they will send a replacement. If you have any issues send us an email at support@mattersofsize.com
 
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