Pump sleeve issue

1. I ordered penis pump sleeve twice from mattersofsize shop..
Both times it cracked after using it for 2 days only.
It didn't even lasted for 3 days.. Both times.

Can I can a replacement..
I from India.
I have attached photo
2.
I use those slim penis slaves.
I am feeling pain in testicles these days.
I guess testicles are getting sucked.
Can it cause any serious health issues??
Feeling lil pinch in testicle side.
 
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