Order hasn’t shipped?

@DLD I've also reached out to Customer service a couple times with no response. I ordered on 6/24/2024. I received a notification with a tracking number on the evening of 6/25/24. On the website it shows the order is fulfilled, but it is now 6/27/24 and the tracking information still shows USPS is awaiting the item.
 
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@DLD I've also reached out to Customer service a couple times with no response. I ordered on 6/24/2024. I received a notification with a tracking number on the evening of 6/25/24. On the website it shows the order is fulfilled, but it is now 6/27/24 and the tracking information still shows USPS is awaiting the item.
Send me you order number name and address and I will see deal with this

[email protected]
 
Sorry for the late response. Yes, I did. They said it would ship between Saturday and Monday. As of right now, it hasn't shipped yet but hopefully it will by end of day. Thanks for your help!
 
Did you hear from sales?
Good morning. I went back and reviewed the email and it stated that it would ship out by yesterday morning. According to the tracking info I was previously sent, there has been no update to the tracking. I sent an email this morning to follow up on whether it has shipped or not. If it has, I requested an updated tracking number, and if it has not, I requested an update on the status.
 
Good morning. I went back and reviewed the email and it stated that it would ship out by yesterday morning. According to the tracking info I was previously sent, there has been no update to the tracking. I sent an email this morning to follow up on whether it has shipped or not. If it has, I requested an updated tracking number, and if it has not, I requested an update on the status.
@DLD I'm not sure if it was your doing, but I just received an update on the tracking info. Looks like it's on it's way now. Thanks again for your help.
 
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